The Mermoon Resort Ling Shui, Tapestry Collection by Hilton

This hotel is a nightmare. They demanded upfront for full payment and deposit and then claim that they didn’t receive the payment although it is reflected as paid on my phone(alipay). So for the rest of my stay, I was constantly bugged about this money issue (including calling my room at 10:00PM and demanding to check my phone (again!)for verification d of payment!). The only highlight is that the breakfast buffet is very good snd the lady manager of the restaurant is very professional. I believe she is the ONLY staff that is worthy to be mentioned. The staff needs to be retrained in service language, service attitude and professionalism in the hotel industry. What a disappointment of a holiday! Eventually after threatening to complain to 12345 , I got my deposit money back pronto. Never again to this hotel- nit worth the stress!!

設施：新開酒店，設施設備都更新，很好 衞生：乾淨，床品速度 環境：離海邊很近，在三亞和陵水的中間去，免税城就十來分鐘，去蜈支洲島後海也很方便，附近清水灣有一個自由燈塔，消失的她拍攝地，可以打卡，出行方便 服務：服務熱情周到，前台很有活力，雞尾酒也不錯，值得一品！ 總體來説推薦選擇

酒店整體設計非常時尚，北面有山景，南面有海景，沒有喧囂，打開陽台的門衹有大海的聲音。酒店大堂出來幾十米就是海灘，海浪很大，對面是蜈支洲島，整體感受非常好，餐廳服務也到位，值班經理王木木也非常關懷備至。