Jennifer
14. tammikuuta 2023
Wrongly Accused - Stealing Towels
Family was visiting the area from Hawaii and California with other relatives and the staffs accused us of stealing towels. Housekeeping should have done their full inspection first before making the accusation. After rechecking the room, house keeping found the said stolen towels in the bathroom. I understand that some people do take towels from hotels, but this is the first time I’ve ever experienced for a hotel to come right out accused guests. No matter how apologetic they were, it was too late. My family were upset and embarrassed. We’ve never experienced anything like this. So, for those thinking of staying at this hotel, have the staff come in and inventory for supplies. Just ridiculous!
Käännä