Comfort Suites East Lincoln - Mall Area

Booked a room at Comfort inn in Lincoln east on the 2nd thru the sixth of April , had an emergency trip back home sisters on life support in the hospital, my flight got canceled due to weather so i cancelled the room a couple hours later the same day . So i understand keeping my funds for the one night But keeping my funds for the next 3 days is called Double dipping. keeping my $462.85 is absurd when you had every opportunity to rent the room for the entire three days that I never stayed .Never gain .