Hotel Alexander

My excellent mark is based on value, location, food, cleanliness and of course the staff. On arrival we met Joeseppi, he was superb to deal with. The hotel is just on the outskirts of the beautiful Limone village about a 3 minute walk away. Dad is 88 years young and he loved the hotel. He was staying in room 232. The view from this room is stunning. We were staying in room 308, which is beside a rooftop where you can sun bathe all day. Both rooms were very clean and kept to a very high standard by a lovely lady, I never did get her name. The food is authentic Italian, all three of loved the food. Breakfast is excellent with a very hard working lady doing the cooking. In the evening there is a salad bar, the are three choices for first and second dishes followed by desert. We were never hungry. The views from the hotel are really stunning. Because we were with the travel department, we did not eat a la carte. However the food and drink in the hotel is cheaper than in the village. I cannot finish without mentioning Vanessa and Amastasia they were fantastic in the restaurant both morning and evening's. Joeseppi at the bar was also fantastic. All of the staff made our holiday. Our fabulous host on the tours was Martin a great guy. Thankyou Hotel Alexander for a brilliant holiday, highly recommended and yes we will be back.

Leider eine herbe Enttäuschung – vor allem für ein 4-Sterne-Hotel. Wir haben uns auf unseren Aufenthalt im Hotel Alexander gefreut, wurden aber massiv enttäuscht. Das angebliche Zimmer mit Seeblick bot lediglich Blick auf eine Garageneinfahrt. Auf der Terrasse gab es keinerlei Privatsphäre – am Abend stand sogar ein fremder Hotelgast direkt vor unserem Zimmer. Die Zimmerausstattung war inakzeptabel für ein Haus dieser Kategorie: Aus der Toilette trat Wasser aus, die Duschabdichtung war verschmutzt – insgesamt machte das Zimmer einen ungepflegten und abgewohnten Eindruck. Obwohl wir unsere Beanstandungen sofort an der Rezeption gemeldet haben, wurde uns keine angemessene Lösung angeboten. Das Hotel war angeblich ausgebucht, ein Upgrade wurde abgelehnt, Kulanz gab es keine. Wir sind deshalb vorzeitig abgereist – und sollen dennoch zwei Nächte voll bezahlen, die wir gar nicht mehr genutzt haben. Positiv hervorzuheben ist das freundliche und bemühte Personal an der Rezeption – leider aber ohne Befugnis, wirklich zu helfen. Für ein 4-Sterne-Hotel absolut enttäuschend. Wir können dieses Haus nicht empfehlen.

Poor standard of hotel. Rooms at dated and lacking amenities suchas a kettle, glasses etc. Fridge is filthy, shower cubicle from 1960!! Colours are awful, beds are so uncomfortable and pillows are like folded paper (so uncomfortable! Corridors are grim, breakfast is basic, cold and lacking finesse. The lady working there uses one set of gloves all morning cooking every pans re arranging pastries with the same glove, disgusting! They messed up the arrival as I first didn’t pay anything and then I paid the room and city tax and then they came back and said the city tax charge was incorrect so they asked for more money! This is not a 4- star, at the most a 2+

La posizione dell'hotel è perfetta: vicina al centro, vicino ai traghetti, fronte lago, di fronte ad una bella spiaggia per fare una passeggiata. Il ristorante il pirata è parte dell'hotel e puoi scegliere se mangiare alla carta o usufruire della mezza pensione convenzionata. Io mi sono trovata benissimo e il personale del ristorante è stato gentilissimo e super ospitale. Il cibo buono. Si può prendere il traghetto e visitare Riva del Garda o Malcesine. Una breve traghettata piacevolissima. Il parcheggio in hotel è gratuito ed ho potuto lasciare l'auto anche dopo il chek out. Limone sul Garda è una perla di rara bellezza. A marzo era ancora incorniciata da monti innevati. Bellissima esperienza.

Hotel 4 stelle superior: solo sulla scritta all’esterno dell’hotel. Arredamento vecchio, terrazzo all’esterno della camera con tappeto di erba sintetica, piscina esterna sporca, le piante all’esterno in stato di abbandono, colazione al buffet senza attenzione all’igiene. Va bene per un soggiorno toccata e fuga….non per rimanerci una settimana. Rapporto qualità/prezzo : negativo.

Toplocatie met zwembad. Kamer erg ruim, maar gedateerd. Personeel aan de receptie erg vriendelijk, in het restaurant niet. Ontbijt maar tot 9.30 uur. Veel herrie vroeg in de ochtend van schoonmakers en de t****e ochtend iemand met een hogedruk reiniger. Ontbijt oke, maar erg rommelig.