Vieraskäyttäjä
24. lokakuuta 2023
I walked in the door and was greeted by a warm, friendly and smiling face that welcomed me and my family with the utmost sincerity, her name is Sweet Lorraine! She went above and beyond our expectations. Gave us a TripAdvisor card and a goodie bag at check in. She did this even though we didn’t know even if we liked the hotel, which is very unusual. She made our trip with family bearable and fun even though we were here for our brothers funeral! Even with the train running she gave us earplugs, a sound machine to drown out the nearby noise. she was wonderful to look out for our comfort. We will be back because of her outstanding customer service!
Käännä