Nataliia_Merkulova
5. huhtikuuta 2025
Exceptional Hospitality – Above & Beyond Every Expectation!
This hotel's kindness truly amazed us! From the moment we arrived, we felt welcomed—they even provided free airport and train station transfers, which was a huge relief.
The lovely receptionist always asked what time we'd prefer breakfast, making sure everything suited our schedule. We also loved having access to a tea station downstairs, where we could enjoy a proper tea ceremony anytime. And after a long journey, the welcome fruits were such a thoughtful touch!
The room had everything we could possibly need—even small details like a hair tie were provided. The Dyson hairdryer was a nice bonus!
A special thank you to the receptionist (安大喜 Ann) for organizing our trip to Blue Moon Valley. When we realized we'd miss breakfast, she packed it for us the night before—so we still enjoyed a fantastic meal with a mountain view (photo attached!).
Even when we had issues with tour guides, 安大喜 Ann was available 24/7, offering advice and support. She went out of her way to help us in countless ways—this level of care is rare!
We highly recommend this hotel—their personal approach is truly outstanding and makes all the difference. Unforgettable stay—we'll be back!
Käännä