Bel hôtel, belle chambre, belle piscine, les personnes travaillant au bar sont très agréables cependant déception au niveau de la réception ( pas tous on bien d’accord) mais quand on paye aussi cher on s’attend à plus d’égard et de bienveillance, c’est dommage,
Pour l’explication ma carte bleu française ne passe pas avec leur système de lecture de la bande ( message stipulant solde insuffisant) sauf que le jour précédent une autre personne m’a permis de l’insérer et de faire mon code et comme par magie cela fonctionne d’ailleurs j’ai fait des achats en ville juste après avec cette fameuse carte.
Pas de chance je suis mal tombée, je comptais revenir à la fin de mon périple mais cela m’a clairement refroidi.
This hotel is horrible. The staff are rude and impatient during check in. Some are even unprofessional, took us 30 mins to check out! We almost missed the flight due to the delay. There are also hidden charges you need to keep in mind, parking fee is 30 dollars per day, plus there is no guarantee to find a parking slot there, lines are all misleading and no plan to fix it, resort fee is about 36ish dollars per day. It’s kind of crazy to have parking fee on Kauai island, given how pricy the booking fee already is.
The bed is so soft that every morning after waking up, I have a sore neck and arms, very uncomfortable. The only thing good about this hotel is probably the location, it’s literally near the beach, but that’s it. It won’t cover the bad experience overall. Be mindful if you plan to book, especially with the price.
Käännä
Kruthi V
Majoittunut 11. 2022
Perhe
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 26.1.2023
Great location, beach access, lovely resort, pool and kid friendly premises. Will definitely come back!
Käännä
6/7
Vieraskäyttäjä
Majoittunut 11. 2022
Pariskunnat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 12.12.2022
Nice clean resort with a beautiful ocean view from your hotel balcony
Käännä
Vieraskäyttäjä
Majoittunut 10. 2022
Pariskunnat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 27.11.2022
The resort was beautiful and all of the staff was amazing! Would stay there again for sure!!
Käännä
Vieraskäyttäjä
Majoittunut 10. 2022
Matkusta ystävien kanssa
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 15.11.2022
Great resort! Very friendly. Pools and hot tub were nice. Right by the ocean.
Käännä
Vieraskäyttäjä
Majoittunut 6. 2022
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 3.7.2022
I booked 3 rooms for my family - including 2 adult children and partners. Rooms comfortable and modern and cool and with a comfortable bed.
Lots of pool area and plenty of seating around the various pools. Loved the ambiance of the pool area. The hotel backs onto the largest beach we saw on Kauai. The beach wasn’t suitable for swimming when we were there but it was great for walking.
Can’t wait to go back.
Käännä
Kayla Stockus
Majoittunut 6. 2022
Perhe
1 arvostelu
7.5/10
Lähetetty 3.7.2022
It was a quick trip to the resort from the airport. But I was disappointed with the beaches. Hotel was nice overall. The staff was very friendly and helped with recommendations!