Go31428363141
10. heinäkuuta 2023
This is an apartment without actual reception, only online service.Besides this, the elevator is occupied by a trailerand we have to climb up with the luggage, what is worse is that we found the door cannot be locked inside. The locker is not matching the hole. Then we tried to contact the customer service. They let us to wait for their feedback and refused to provide any other solution. After 1 hour we still not received any call from them, so we called them again, they were becoming so rude and still let us wait where ever we want, no solution and no mechanic repair either. That was quite late in the evening around 10 pm and we still didn't know where to live.we supposed they can provide somewhere else,but anyway we cannot live there since we feel unsafe to live in somewhere we are not familiar with the door cannot be locked inside. They did nothing but just repeadly said it was our choice to live there or not. Finally off course we did not live due to abovereason, it is not trustworthy. and we didn't receive any call/solution from them in the end.nothing! So by my lesson, pls don’t be cheated by their room pictures, it is in a terrible building with terrible service.
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