Hotel Piccadilly

Do not go to this hotel. We went with Mistral Holidays half board. The food was so awful we ended up eating out the whole week. Only 2 choices (no vegetarian) - tough meat, cold tinned vegetables and dried pasta. The manager was condescending and unhelpful.

This hotel depressed us from the moment of arrival and throughout our seven night stay. We could not afford to leave because it was included in our Mistral Holidays package. We arrived late and were presented with cold platters of food that required heating to make them edible. We were not permitted to use the restaurant to heat and consume the food because it had been laid up for the next day's breakfast but told to eat it in our rooms on the beds! We declined and found a nearby cafe about to close which sold us their last remaining focaccia sandwiches. The hotel manager was neither helpful nor in any way anxious to please and that was an attitude that persisted throughout our stay. On our first night in the restaurant we requested a bottle of water. My wife asked the waiter if he could open it. His response was to insist that the cost (3euros) was paid in cash beforehand. All subsequent orders for drinks were accompanied by the same rule. On our last breakfast neither the coffee machine nor the juice dispenser were working. Perhaps we should have demanded some repayment. On that same day, our day of departure, we were allowed to use a room in which to store our luggage but there was no facility to change our clothes during the seven hours that we were "homeless". It rained heavily during those 7 hours. We could describe many more egregious examples of the unsatisfactory atmosphere that pervaded our stay and made a holiday mood hard to arouse. One sensed that cost-cutting played a large part of the "managerial style". The tour operators had advertised prominently a hotel in the same region which was alleged to be within a list of hotels from which clients would be allocated one. That hotel was not available. Had we known that we would not have booked this holiday. Had the non-availability of this hotel been known before we booked then the booking was at best deceptive and at worst fraudulent. This observation is of course unconnected from our criticism of the hotel.

Non ho la minima idea di chi sia quel maleducato, che fa le veci di questo Hotel, abbiamo prenotato una camera, ma purtroppo per esigenze inaspettate di lavoro, abbiamo dovuto disdire dall'oggi al domani, prenotato ieri sera e disdetta stamani, non certo per prendere in giro chi lavora o far perdere del tempo, ma per una situazione reale. Posso capire il disagio lavorativo, ma non accetto, battute fuori luogo, comunque devi mantenere una certa professionalità anche quando in modo molto scrupoloso vuoi far notare certi aspetti, fa parte dell'educazione lavorativa e del buon senso. Comunque a Lido di Camaiore siamo soventi venire, magari ne parliamo di persona e sarò lieto di guardarti negl'occhi, dato che con spavalderia mi hai detto, che mi stai aspettando. Consiglio alla proprieta' dell'hotel, di cambiare questa persona che non fa una buona pubblicità alla struttura con il suo atteggiamento, nulla ti permette di usare frasi del tipo, "avevo già capito che persona era", pensa a che persona è tua moglie, dato che hai fatto anche lo spiritoso su richiesta di mia moglie di qualificarti con il tuo nome, dicendogli in modo sarcastico, "io sono felicemente sposato, non ho bisogno di incontrarla", immagino dai tuoi modi quanto sei felicemente sposato.

Attenzione non prenotate in qussto hotel , receptionist maleducati e scortesi. Non fidatevi di fornire le vostre carte di credito perché nel loro sito scrivono a garanzia invece provono le carte per vedere se hai liquidità. Infine quando scrivono le mail di conferma non si firmano !!! Sconsiglio questa struttura.

This experience it’s was really bad , too expensive for what service I got. The young people on reception was really kind , but the director was really rude . The waiters are friendly and do a hard job . The rooms was to old and had a bad smell , The stench could be smelt throughout the hotel The menu was for 5 days the same . Breakfast was good The place is to be forgotten for the services and the reception people unfriendly and rude I never suggest my friends that place and hotel I’m sorry but I got this opinion about this place and experience . I’m never back in