Hotel Stay Inn Köln Leverkusen City

1 Star Hotel 1 Star Hotel, which needs an upgrade. Rooms are very dated and can do with a deep clean. Shower cubical is small and size of the room is awkward for 2-3 people staying. The duvet was not large enough for 2 people sharing. Although I was there for a festival and spent most of the days out of the room, I’ve staying in better Ibis hotels. Hotel on main road so can be noisy hearing cars. Positive its 5 minute walk to town centre for shops and restaurants.

Leverkusen Darts One night stay, staff very helpful and checked us in early. Very basic room and not a comfortable bed.

I'd actually give this 0 out of 5. Arrived after midnight after a severely delayed flight. Reception closed, check in computer did not work and no phone receiver. We used the room number and room code provided to find someone else's belongings in the room along with my booking information. Name, address, payment, everything! We had to wait up for this person to come back to tell them to leave and take their belongings. Luckily for that person they had friends staying at the hotel, we did not. The following day the person at reception did not speak English...so they say. I got no apology, no refund but advised a manager would be in at 3pm and would contact me to arrange a refund. Guess what, no call, no refund. Avoid at all costs!!