ExLibris Boutique Hotel

I was quite surprised by the reality of this hotel, considering it has such good reviews on TA. This is NOT a boutique hotel. There is nothing boutique about it. It is basically an AirBnB masquerading as a hotel. We did not have any contact with a human whatsoever. We were given a pin code to enter the building, key left on the desk. At check out, we just put the key on the table and left. There is no lobby, no bar, no gathering area whatsoever. Breakfast costs extra, so we just skipped it. That all might have been ok, but the quality of the offering was poor. I will say that the bed was great! But aside from that, no full-length mirror, thin towels, very dim lighting, no bathmat, no tissues, no lock on the exterior windows which open directly onto the sidewalk, room not very clean, including a dirty kettle (ew!!), hair from previous occupant on the mantle, leaves on the floor--well, it was not a place that I would return to. It's sad, because it is a great location, and the spaces are nice, but the experience is sub-par. I gave it two stars for the excellent bed, great location and good shower.

Lovely old building, but stairs to 1st and 2nd floors are very steep and narrow, so less suitable for large suitcases. No check in required, area is the oldest and most picturesque part of Leiden with nice bars and restaurants. Hotel itself is in a quiet street. We did not use breakfast.

Erg fijn en net hotel. Letterlijk naast de deur allerlei restaurants en cafés. Diverse musea op loopafstand. Een minpunt is de zeer smalle trap naar de kamers

Loved our room and the great location. The stairs to the higher floors were challenging, small and steep, but the handrails made it workable. Pleasant staff, though there is no one on site 24 hours.

Lovely rooms in the best part of Leiden