Premier Inn Leeds East

Premier Inns provide solid accommodation at a reasonable price. This one is no exception with helpful staff. However, corporate policy enforces some annoying penny-pinching rules: * You need to pay extra for early check in, however you are only charged for it at the end of your stay since, "We can't guarantee it"! I.e. if a room is available and made up, they will let you check in. So, what exactly is the additional charge for? * Two tier wi-fi. You get "free wi-fi" that is only good for messaging and email. For anything else there is an extra charge. It's a bit like offering "free cold water" with "executive hot water" for an extra charge! Neither of these charges would break the bank but why not just include them in the standard price?

Great Staff, super friendly, nothing too much trouble. My rooms was clean warm and comfortable and I had the best sleep in a long time! Breakfast was 10/10, service with a smile also. The pub and co-op over the road mean you have everything that you could need.

There was a terrible musty and smokey smell in the room which we could not get rid of even with the window open. We had to wash our pyjamas and all other clothes we had worn in the room as soon as we got home because they smelled like the room, which was quite disgusting. We stay at Premier Inns for their reliability but this was really awful, unfortunately.

I received a warm welcome and the check in was efficient and friendly. The room was clean and comfortable with USB sockets as well as 3 pin plug sockets for charging. The free WiFi was generally very good for video calls and social media. I got a great nights sleep in a comfortable bed and the shower had plenty of hot water with comfy clean towels. Car parking was on site and free. Overall a great stay and a hotel I would recommend.

Worst experience. Tv didn’t work. Room smelt of mould. Cracked paint. Vegan food cooked on the same tray as the meat. Asked for help but nobody bother to come and help. Cracked paint and dirty rooms. The bed stunk of wee. I was so disappointed and disgusted

Room was a little cold with icey weather on arrival. Staff was very prompt and efficient, and offered alternative room or heater for room. All request was met with a friendly smile. Good carparking facilities with zero costs. And happy to return to this hotel in the future.