The Black Swan Lee - Lenox, Ascend Hotel Collection

Lovely views of Laurel Lake, friendly, knowledgeable staff who are committed to providing excellent customer service, and wonderful onsite Indian restaurant, Mint. The Black Swan Inn is a hidden gem. Situated at the terminus of Laurel Lake, the Inn is quiet and peaceful. The rooms, while slightly dated in color scheme, are spotlessly clean, spacious and comfortable. All of the list amenities were in good working order. Many rooms feature lakeside views where you can sit on the porch and watch the world go by. Sunset is gorgeous. For those with rooms facing the parking lot, there are numerous adirondack chairs set out along the lakefront from which you can relax and chill. Onsite extras include kayak and a pontoon boat rentals, and an excellent Indian restaurant, Mint, that is open for lunch and dinner seven days a week with the exception of Tuesday lunch. I’m an Indian food aficionado and it is with great pleasure I tell you Mint served me one of the best Indian meals I’ve had in years. Special kudos to the staff. They are friendly, knowledgeable and provided excellent customer service. A special shout out to Owen, who, after noticing I’d left my car’s headlights on, took the time and effort to track me down so I could fix the problem before I drained my car battery. You don’t get this type of personal service larger resorts, but everyone at the Black Sean Inn went out of their way to make sure my stay was as lovely as possible.

Great stay. Rocky is very friendly, and the view was breathtaking. Tasty restaurant food and complimentary breakfast. See you soon.

Beautiful view of the lake. I'm not sure I would have been as happy on the other side of the building, as that faces Rt 20. But I can only rate it based on my experience. Which was pretty good. Staff were friendly. We had a large room. The place was quiet. Continental breakfast in a nice room looking out at the water. A nice Indian restaurant on-site offers you a driving-free option for dinner. Lots to see and do nearby. The only other heads-up I would offer is that there is no elevator, so if you are not able to take your luggage upstairs, you should try and book a first-floor room. But, all in all, a relaxing spot.