Hotel Arlberg Lech

Location amazing, excellent food, friendly service. Close to the ski lift. Very accommodating. Would love to come back again.

As ever, the hotel offered fabulous levels of comfort. There are a lot of new and young staff - it will be good if the hotel can retain these and so build up the cadre of longstanding and outstanding staff that it used to have and which is important for the hotel to maintain its traditions. The bedrooms are beautifully equipped and the excellent and charming staff keep them in perfect condition. The restaurant is excellent, also with friendly and helpful staff, who will always find an alternative if the daily menu doesn’t completely appeal. And the salad bar is to die for! The concierge desk is also extremely helpful. The pool and relaxing areas are very special. A couple of suggestions tho. The stubl is less fun and gemutlich and, frankly, special than a few years ago under the famous Willi. It feels more clinical and the magnificent display of obstlers is missed. As a member of staff commented, not all change is good. But the most fundamental criticism is of the bar. Not of the staff, who are very good, or of the drinks offered, which are also very good. But frankly in the evenings it sometimes feels less like the bar of a very sophisticated hotel and more like a burger bar. Ordering a pre dinner cocktail when the next table are hoovering down plates of food and fries is not very enjoyable. The plan used to be that by the evening the hotel was an adult space. There used to be a pianist sometimes, and weekly welcome cocktails from the owners. Since the hotel is half board, I don’t see why they need to provide full bar meals in the evenings, which makes the bar area feel like another down market restaurant - and smelling of food. If the hotel thinks they need an evening burger bar, please site it elsewhere! Incidentally, we were only rarely offered so much as a crisp with our drinks. Italians would never drink without at least a small “nibble” of something - although not a burger and fries! Obviously in the daytime it is fine as it is.

Arlberg hotel is like going skiing in your own chalet, but in the setting of a hotel. Family owned and run, staff and owners make sure to know who their guests are, making the visit feel personal. The hotel is very elegantly decorated in a traditional style that has been upgraded for modern times. The Clubhouse across the street is the new generation’s project which adds glamor to the property. Location is central, steps from the ski lifts and shops. The mountains are beautiful and the skiing extensive. Ski shop connected to hotel as well. I highly recommend.