Druids Glen Resort

This hotel has a 5-star rating, unfortunately it’s more like a 5-star creche, if you are looking for a true 5-star hotel experience look elsewhere, this is a family hotel, it's set up for families and was full of young families, I found this quite surprising given that the hotel is located on a very good good golf course, and markets the golf aspect strongly. We were woken early morning by kids playing with a ball outside our room and running up and down the corridors, the lobby was full of families playing games, the pool and spa were more like centre parks than a 5-star hotel spa and pool also the fact the room rate is very much 5-star prices. We queued for 15 minutes to check-in; this was the start of many queues during our stay. The other issues were the restaurants, we had to wait in line for both breakfast and dinner, even with a reservation for dinner. The breakfast line took 25 minutes, when we finally got seated, there were many empty tables that had not been cleared, this really is not acceptable, the hotel needs to find a way to manage this better. This is not a 5-star hotel experience. The dinner at the Hugo restaurant was disappointing. The food was tasteless, the portions were small, and the meal was very expensive, also the bar area was very busy and the stated no children after 9pm was not adhered to. On a positive note, the staff were very friendly and the room was nice, slightly dated but still comfortable, with a nice view of the golf course, the grounds and the public areas were also very nice, I would not recommend this hotel, if you are looking for a quiet, luxurious, hotel maybe after a round of golf, but if you have young children and you don’t mind paying high prices then this is perfect for you.

First we were forgotten about for our planned spa treatment. Secondly mix up with our booked dinner booking. Although we were given a refund as we had paid for dinner in restaurant and not a limited menu they offered us in garden room, we were left totally disappointed by having to repeat ourselves over and over to staff members.

I will never forget my stay here in Druids Glen. All because of thee most fabulous human, Ash. I was going through a hard time and Ash showed me so much kindness, compassion and went above and beyond to ensure that I had a comfortable stay. I went back to the Spa office the following day to thank her before I checked out but she wasn’t there. When I told her colleague that I wanted to thank Ash for everything she had done for me, her colleague suggested I leave her a note in guests comments book and told me that not only is she that nice to customers she also is an amazing support to all of her colleagues. Thank you Ash, I will never forget your kindness :-)

We travelled from Surrey with high expectations for Druids Glen Hotel & Golf Resort, but unfortunately, our experience was nothing short of disappointing, and we certainly won’t be returning. Starting with the Glen golf course, the condition was shockingly poor for a venue that dares to market itself as premium. The welcome was non existent from a chap no more than 16 years old with little interest in his role. The tee boxes looked practically dead, clearly suffering from complete neglect. The greens were painfully slow, inconsistent, and lacked any of the pace or quality you'd expect from a top-level course. To make matters worse, many bunkers were unraked, and the course overall showed clear signs of poor maintenance and lack of care. For the green fee being charged, this is quite frankly a rip-off. The golf experience was not only disappointing, it was frustrating. The Heath course although a fraction of the cost was in slightly better condition but still not worthy of the fee charged. Again, welcomed by inexperienced staff and the buggy we were given on both days was filthy. We played Bray golf club on day 1 and this was a better experience at a lower cost than the two courses in this Resort. As for the hotel 7 clubhouses, the problems didn’t end at the course. Service was slow, inattentive, and disorganised, and the food was utterly tasteless. Bland, lacking freshness, and miles away from anything remotely close to fine dining. We genuinely questioned if the staff had any experience delivering what is supposedly a five-star experience. Let’s be clear: this is absolutely not a 5-star hotel, and it’s misleading to advertise it as such. From the golf course to the hotel service, the entire resort falls well below standard. Save your money and your time — there are far better places in Ireland (and abroad) where you’ll get the quality, hospitality, and care that Druids Glen severely lacks.

Recently had lunch at Druids Glen. It was really good. The chowder was one of the best I’ve had and my dad had a chicken club sandwich which he said was lovely. The restaurant was very relaxed and the views were fantastic. Our visit was also made great by the lovely staff . Thank you

Druids Glen was the first stop on our two-week Ireland holiday – which was great for us but not so great for all our bookings afterwards! This place is fantastic. The room was perfect for us and we enjoyed the Juliet balcony. The bed was very comfortable, and the room was quiet. The breakfast buffet was plentiful, though we mostly ordered from the menu. Food was always great! The coffee was perfect. We did have one evening meal there and it was very tasty. Enjoyed chatting with the bartender afterwards. One thing to note, the manager of this hotel was spectacular. Not only was he very attentive to guests, but he was often seen taking breakfast orders. He truly manages by example, and it shows. We will definitely return!