Kaliopé Hotel & Résidence by Oustal del Mar

Awful dirty place! Nothing is real what they sell on the internet! Wondering who is rating this hotel with 5????!! Hotel is not even one star worth! Very upset as we checked out 2 days earlier (not received the money back!!), we could not handle the moldy room and all the rust and dirtiness with our child! Breakfast was so so bad quality all plates glasses - so so dirty!! The hotel needs a total renovation I can not recommend this place in this condition to anyone! Our car got scratched on their private parking and the first reaction of the lady on the reception was - we are not responsible!! He?? Lady who else as you, it’s your parking!! After threatening we call the police the manager came and hopefully the data with their insurance is real.. so all in all you see that it was a horrible vacation in this place!

Arrived at 1pm after a 4am rise to catch flight from Heathrow, we were hungry but because you don't get your room til 4pm you're not fed until 7pm diner. Food itself: very good, very fresh, something new every lunch and diner with themed meals. Lots of salads, freshly cooked hot meals and grill (slivers of sirloin and beef burgers available at all times), if you stay a week like we did there's no repetition in the meals. Desserts were like I ate my childhood so lovely with fromage frais, chocolate dessert, fresh fruit salads and apple compote, yoghurts and ice creams. Shame coffees and teas not available at the end of lunch and dinners (you have to pay for it downstairs at the bar) Breakfast; continental with ham, cheese, cereals, fruit salad, French and brown bread, croissants, pain au chocolat. They have soya milk as well as cow's Juice dispenser; multifruits, apple and orange (no sugar added I saw the label) Pancakes on some days and bacon and omelette on others. Now coffee (personally I have ground coffee cafetiere back home), use the machine in the middle with; café long (it has coffee beans and is decent) the others on either side is instant and pretty dire Fresh water dispenser as well as sparkling available at all meals. Rose by the carafe and white wine by the glass but as much as you want Accommodation; rooms are very basic, we only had a fan in ours which was OK for me and hubby but daughter was too hot despite running on full. Basic toiletries with shower gel and soap. Glass, clean towels changed once during our stay (midweek Wednesdays), rooms are tired but the complex is being bought by a company who will completely overhaul the site from next October. You get given a laundry bag to put your sheets and towels in on Saturday when you depart (stays from Saturday to Saturday) French TV with a few channels on WiFi; none in the room only reception area (not an issue as we still had roaming from the UK being on an old contract) I just want to give huge praises to Dylan who works in the restaurant, ever so helpful and a lovely lad. Ensure you visit lavandou town on the left when you get out of the locked gate. It's beautiful

This is a very basic hotel with very small rooms. The air conditioning unit wasn’t working in our room. Despite reporting, it wasn’t fixed. We spent 2 very hot nights with little sleep because it was so hot. Having the patio doors open may have helped but didn’t want to get bitten by mosquitoes. The small shower cubicle had mould on the tile grout. The bedside lamps didn’t work so reported them also. So glad we were only staying for two nights. When we came to check out, the receptionist wasn’t interested in offering a refund. Oh and you get to park your car in the hotel car park but for an extra fee of 8€ a night. The pool looked nice but we didn’t use it or any other of the facilities. On the plus side our room did have a fabulous sea view and there was a nice coffee machine in the room. Beds quite comfortable. Would have been an ok budget hotel for a few nights if the air conditioning was working. But defo not worth the money we paid for it.

Die Anlage, die es bereits seit mind. 40 Jahren gibt, ist in die Jahre gekommen. Die Zimmer erinnern an Apartments auf einem Campingplatz. Die Fotos auf diversen Webseiten sind wirklich gut gestellt und gut aufgenommen. Die Realität ist eine Andere. Dennoch, wenn man sich dessen vorab bewusst ist, ist es eine nette Ferienanlage mit zweckmäßig eingerichteten Zimmern. Diese scheinen vor kurzem neu gestrichen und teilweise renoviert worden zu sein. Das kann man von den Balkonen nicht behaupten. Es ist alles etwas spartanisch und lieblos. Sauberkeit im Zimmer in Ordnung. Am Balkon viele Risse, Spinnweben und Betonfließen. Wie gesagt - wie ein Campingplatz - nur mit Appartements. Das Pool ist grandios und wunderschön - es gibt gratis Liegen und Sonnenschirme ,sowie einen Bademeister der auf Ordnung achtet. Das Pool ist von 10-18:00 geöffnet. Der Frühstücksraum bzw der Raum wo auch Halbpension und Vollpension angeboten wird ist eine riesige Halle die ein Kantinenflair hat. Ähnlich schmeckt auch das Essen. Frühstück in Ordnung. Viel Geduld braucht man bei der Bar am Pool. Personal generell sehr höflich und hilfsbereit. Lage top .!! DIREKT am Strand und direkten Strandzugang. Für uns dennoch ein gelungener Aufenthalt, da wir nach viel Sight-Seeing einfach ein paar Tage am Wasser ausspannen wollten.

Wer keine Lust hat ein Hotel zu betreiben, der sollte es doch bitte sein lassen! Alles ist einfach lieblos gehalten, vieles schmutzig oder defekt. Die Anlage ist uralt , was noch kein Beinbruch ist, aber so offensichtlich ungepflegt dass ich erst gar nicht hinter die Kulissen blicken möchte! Geschirr ist nicht sauber und total verkalkt. Tische werden kaum abgeputzt nach dem Essen. Um und unter dem Frühstückbuffet ist wohl seit Wochen kein Besen mehr durch. Auf den Festerscheiben ein Geschmiere. Das Frühstückangebot ist recht schwach, das Rührei nahezu ungeniessbar. Zimmer werden oft gar nicht gemacht. Die Klimaanlage und Sanitären Anlagen sind laut. (Ohrenpfropfen zum schlafen) Zimmer sind klein, kleiner geht nicht. Internet fällt immer wieder aus. Die ganze Anlage wirkt ungepflegt bis verwahrlost. Null Deko oder Blumen was kein Luxus wäre... Das einzig Gute ist die Lage.

Di positivo in questa struttura c’è l’ottima posizione sul tratto di mare più bello di Lavandou e dintorni. La piscina è carina ma non veniva fatta rispettare 1 regola ed era piena di sabbia sul fondo. La stanza (familiare) è spartana, con ambienti piccoli, non pulita (formiche nel bagno segnalate in chat a cui non abbiamo avuto risposta), manca il frigobar. L’aria condizionata era mal funzionante. La camera veniva pulita nel primo pomeriggio quando i bambini riposavano e quindi abbiamo ricevuto solo il cambio biancheria (camera pulita 2 volte in una settimana). La struttura è datata e fatiscente (arrugginita, fili scoperti, contro soffittatura divelta). Per quanto riguarda la cucina, noi avevamo compreso solo la colazione che mancava di varietà. Abbiamo fatto 2 pranzi e una cena (per comodità) e la qualità in se’ del cibo non è malvagia, ma non c’è pulizia (stoviglie e tavoli). Alla reception alcune ragazze sono gentili, altre meno disponibili, continuando a rispondere in francese quando richiedi l’inglese. Parcheggio a pagamento 10 euro a giorno. Non lo consiglierei.