Vieraskäyttäjä
31. tammikuuta 2023
We booked a lot of time in advance two suits for two couples. Upon arrival. Since no restaurant on site was available, we asked for glasses and some cutlery in order to have a snack and some wine on the terrace. Service was reluctant. Location very nice and we booked best suits. After dinner on the terrace we went into other suite. There was an unbearable stench in the room. No aircon , nor any ventilation. No solution for stench was offered. Besides that , room lighting was not working partially. Water temperature in shower could not be maintained, it was either freezing or boiling no matter what you did. Room was insect infested no nets. Our demand to leave the next morning on the account of inadequate room was met first with total refusal, then with demand for one additional night paid as fine for leaving sooner even though the room given was totally unacceptable. We eventually paid for a night we did not spend there just to be rid of this hotel and of the horribly un service oriented couple who run it. Truly bad experience. Beware!
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