Quality Inn & Suites

Ceiling leaking, fell on the floor, bugs, rings in sink, tub and toilet. They are about to begin renovating but management seemed unconcerned about the condition of the room. The staff at the desk were very nice but I can't say the same about upper management.

If you just want a bed, then this is the place for you. Bed was clean and comfortable. Pillows were small and only two. Otherwise, pay more and get more. We stayed here because we have a 10 lb. dog. We paid $25 extra for a crappy room with very dirty carpeting. There were almost no plugs in the rooms. Needs to be upgraded badly to include lamps with charging ports and new carpeting or vinyl floors. No hair dryer. What hotels don't have hair dryers??? There was a coffee maker on the desk with no place to plug it in. Not staying here again!

I was in town, first visit to Laurel Mississippi. I was greeted with a smile, warm welcome. Computer was down so I was given a room due to cc on file. Room was really bad. Room 1007 should never be given to another guest! First room had a gap under door at least 1/2”, I put a towel down so the wind or critters would not come in. Carpet is horrible. There was spilled soda on the a/c unit. I bring disinfectant wipes every where so I wiped down the room. The bathroom must have had a leak and was repaired new tile made me wonder why they didn’t just remodel bathroom. l Made it through the night and went to front desk requested to move. In the mornin, Priscilla gave me Room 2063, nice, clean, somewhat updated and no open gap under the door. Huge difference!