The Oriental Luxury Suites Tagaytay

The Oriental Luxury Suites Tagaytay arvostelua

The Oriental Luxury Suites Tagaytay

3VPP+3F7, Tagaytay - Nasugbu Hwy, Laurel, Batangas, 4123, PhilippinesNäytä hotellin tiedot
The Oriental Luxury Suites Tagaytay
The Oriental Luxury Suites TagaytayThe Oriental Luxury Suites TagaytayThe Oriental Luxury Suites Tagaytay
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

7.3/10
7 arvostelu
Vahvistetut arvostelut
Sijainti7.4
Mukavuudet7.1
Palvelu7.6
Puhtaus7.1
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(7)
Positiiviset arviot(5)
Arvostelut valokuvien/videon kera(3)
Kielteisiä arvosteluja(3)
Gakes
Chiang Mai
Majoittunut 5. 2024
Pariskunnat
4 arvostelu
3.5/10
Lähetetty 9.6.2024
Staff are friendly. Hotel run down. Door to room didn’t lock, sink blocked so water drains slowly, pool dirty and tiles missing, balcony seems to need repair, no hot water for shower, no tea or coffee in room and bedroom adjacent to main road. Overall not worth such a high price.
Käännä
Majoituspaikan vastaus: Thank you for your feedback. We appreciate your kind words about our friendly staff, but we sincerely apologize for the various issues you encountered during your stay. It's disappointing to hear about the door lock, sink drainage, pool condition, balcony maintenance, lack of hot water, and the absence of tea or coffee in your room. These are certainly not reflective of the standards we strive to maintain.Rest assured, your comments have been shared with our management team for immediate action and improvement. We understand your frustration and regret that we fell short of your expectations. Please know that we take your feedback seriously and will use it to enhance our services and facilities.
Anonyymi käyttäjä
Phanom Rung
Majoittunut 12. 2022
Perhe
3 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 5.2.2023
Not bad for a quick stay!
Käännä
Majoituspaikan vastaus: Thank you for choosing us!
Ron Lubangco
Kanchanaburi
Majoittunut 7. 2022
Pariskunnat
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 14.8.2022
The staffs are very accommodating. The location is quite good to view the breathtaking Taal.
Käännä
Majoituspaikan vastaus: Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. We strive to provide excellent service and memorable stays for all our guests. Your feedback means a lot to us, and we look forward to welcoming you back again soon! Safe travels!
PickyTraveller555
Majoittunut 11. 2024
Pariskunnat
2.0/10
Lähetetty 1.12.2024
Booked this place only because it was very near an event we had to attend to. Our first option was Narra Hill but it was fully booked. This place does not deserve to be called luxury! We booked the biggest and most expensive Deluxe King room and it was terrible. Actually the whole place is terrible. Old, dilapidated and filthy will best describe this place. We could not even sit on the lounge sofas in the common area nor in our room because the fabrics looked worn out and dirty that we felt itchiness just by looking at them. The noise of passing vehicles woke us early in the morning. It was noisy and getting noisier as Tagaytay was waking up on an expected busy Sunday. I was the only one who was able to sleep because I had consumed alcohol the night before. Unfortunately my wife only slept for a few hours. She was also awakened very early in the morning because some people tried several times to enter our room. Our breakfast was served at our balcony facing the volcano. The only 2 positive things we experienced at this place was the food (although it was served cold) and the excellent, unobstructed view of the Taal Volcano. But even then, my wife could not wait to leave this disappointing hotel. If you're looking for a luxury stay in Tagaytay, there is none. The best that I can recommend is the Anya Resort (but there is no view).
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your experience. We sincerely apologize for the disappointment you encountered during your stay. Your feedback is invaluable, and we are sorry that the accommodations did not meet your expectations. We are committed to providing our guests with a comfortable and pleasant experience, and we take your comments regarding the cleanliness, noise levels, and room condition very seriously. Rest assured, we will be addressing these issues promptly to improve the quality of our property. We’re glad to hear that you enjoyed the food and the stunning view of Taal Volcano, but we understand that other aspects of your stay fell short. Regarding the noise and disturbances, we will work on better soundproofing and ensure that our staff is more attentive to guest privacy and security. We truly appreciate your feedback and hope you will give us another opportunity to provide you with a better experience in the future. Thank you again for your review.
Verified traveler
Majoittunut 6. 2022
Muu
2.0/10
Lähetetty 20.7.2022
Terrible Place Terrible cockroach in the bathroom and beside the bed. Torn pillow case and bed sheet and noisy as this is beside the street. Don’t be fooled with the pictures … reality hotel is rundown you will be ashamed to bring your family and friends. Nothing is great only the view.
Käännä
Glen
Majoittunut 11. 2023
Pariskunnat
6.0/10
Lähetetty 26.12.2023
While the property has beautiful views of Taygaytay lake, the hotel was empty on arrival and it seemed that they were not expecting any guests at the time. While I understand checkin was 3pm and we arrived around noon, it was fairly disappointing that on an empty hotel they were no able to accomodate us for early checkin which wasn't even early at all. We had to wait until 3pm to be able to check in. The rooms while they are okay they are not as nice as pictured. Also the passage ways are right in front of the glass doors (main door) to the room so you can not expect much privacy or quiet if there's guests around. Breakfast was amazing and so was the setup, kudos to that!
Käännä
NathanaelN30
Majoittunut 4. 2023
Pariskunnat
10.0/10
Ylivertainen
Lähetetty 23.5.2023
One of our Favorite Romantic getaway- Grabe We really enjoyed those two nights. Nice food, butter like Service, Serena ambience, it was all worth it! Sana makabalik kami… abang abang ng discounts And promos. Luxurious yung lugar Thai inspired. Plus pet friendly pa.
Käännä
Majoituspaikan vastaus: Thank you so much for your wonderful review! We're thrilled to hear that you had such a memorable and romantic getaway with us. It’s great to know you enjoyed the food, the service, and the serene ambiance — we work hard to make sure our guests have the best experience possible. We're also happy that you appreciated the Thai-inspired atmosphere and that we could accommodate your pet. We’d love to welcome you back anytime! Keep an eye out for our discounts and promos — we’d love to host you again soon! Thank you for choosing us, and we can’t wait to have you back! ❤️