Crimson Resort and Spa Mactan

Crimson Resort and Spa Mactan arvostelua

Crimson Resort and Spa Mactan

Seascapes Resort Town, Lapu-Lapu City, Cebu, 6015, PhilippinesNäytä hotellin tiedot
Crimson Resort and Spa Mactan
Crimson Resort and Spa MactanCrimson Resort and Spa MactanCrimson Resort and Spa Mactan
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.5/5
Mahtava
105 arvostelu
Vahvistetut arvostelut
Sijainti4.3
Mukavuudet4.5
Palvelu4.6
Puhtaus4.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(105)
Positiiviset arviot(102)
Arvostelut valokuvien/videon kera(60)
Mahtava yöpyminen!(52)
Ystävällinen henkilökunta(43)
Upea uima-allas(28)
Herkullinen aamiainen(16)
Upea ranta(11)
Sopii erinomaisesti lapsille(6)
Monia mukavuuksia(6)
Puhdas allas(5)
Kielteisiä arvosteluja(3)
LISA8170
Deluxe-huone puutarhanäköalalla
Majoittunut 1. 2025
Perhe
2 arvostelu
4.5/5
Mahtava
Lähetetty 20.2.2025
デラックスガーデンルーム(ツイン) 部屋︙清潔なのは当たり前。ただ、ベッドが通常のシングルより狭く感じたのと、ソファが無いのがマイナス。 水は350mlのペットボトルが4本と少なめ。 追加で要求するのが面倒くさい。 朝食︙思ったよりも品数が少なめ。寿司や飲茶よりもローカルなホットミールがもう少しあったほうが良い。 レストラン︙エニエ、アズールを利用したが、どちらも良かった。特にアズールはハッピーアワーがお得! プール脇のカフェ?のココナッツアイスはお勧め! スタッフ︙フレンドリーで優しい。日本人スタッフがいて安心。 プール︙メインの1部で良いので大人専用があったら嬉しい。水等のサービスは無い。 5星ではあるが、過去に宿泊した他の国のホテルに比べたら一歩劣る。値段を考えたら相応かな? 長々と書いたが、総じて満足な滞在でした。 皆さんの参考になれば幸いです!
Käännä
Majoituspaikan vastaus: Dear Lisa, Thank you for taking the time to share your detailed feedback on your stay in our Deluxe Garden Room (Twin). We truly appreciate your insights, as they help us improve our services and facilities.We are pleased to hear that you found our rooms clean and our staff friendly and accommodating. Your kind words about our restaurants, particularly Azur’s happy hour and the coconut ice cream by the pool, are much appreciated and will certainly be shared with our team.We also take note of your comments regarding the bed size, the availability of water, and breakfast variety. Your suggestions for additional local hot meals and an adults-only pool section are valuable, and we will review them as we strive to enhance our guests’ experience.While we continuously aim to offer the best value and service, we acknowledge your perspective on the overall experience in comparison to other five-star hotels. Your feedback is important, and we will use it to refine our offerings.Once again, we appreciate your thoughtful review and are delighted that you had an overall satisfying stay. We hope to have the pleasure of welcoming you again in the future.Warm regards,Sheilla Mae ImbongGuest Service Manager
Kyoungju
Deluxe-huone puutarhanäköalalla
Majoittunut 1. 2025
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.2.2025
구우우웃 조아요오
Käännä
Majoituspaikan vastaus: Dear Kyoungju,On behalf of Crimson Resort and Spa Mactan, I would like to extend our heartfelt thanks for choosing to stay with us during your recent visit.It was a pleasure having you as our guest, and we are delighted to hear that you had a great stay. Our team strives to provide exceptional service and create a comfortable and enjoyable environment for all our guests, and your positive experience is a testament to their hard work and dedication.Your kind words and feedback mean a lot to us. We are always eager to improve and enhance our services, and hearing about your satisfaction encourages us to continue our efforts.Should your travels bring you back to Cebu, we would be honored to welcome you again. Please do not hesitate to contact us directly for any future reservations or special requests.Thank you once again for your patronage. We look forward to the opportunity of serving you in the future.Warm regards,Sheilla Mae ImbongGuest Service Manager
Vieraskäyttäjä
Deluxe-huone
Majoittunut 10. 2024
Matkusta ystävien kanssa
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.2.2025
夢のような時間を過ごせました☺️ 朝起きたら部屋の前にお花と当日の天気予報が置かれていました。 日本では経験したことがない素敵な体験ができました!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,On behalf of Crimson Resort and Spa Mactan, I would like to extend our heartfelt thanks for choosing to stay with us during your recent visit.It was a pleasure having you as our guest, and we are delighted to hear that you had a great stay. Our team strives to provide exceptional service and create a comfortable and enjoyable environment for all our guests, and your positive experience is a testament to their hard work and dedication.Your kind words and feedback mean a lot to us. We are always eager to improve and enhance our services, and hearing about your satisfaction encourages us to continue our efforts.Should your travels bring you back to Cebu, we would be honored to welcome you again. Please do not hesitate to contact us directly for any future reservations or special requests.Thank you once again for your patronage. We look forward to the opportunity of serving you in the future.Warm regards,Sheilla Mae ImbongGuest Service Manager
NAO
Deluxe-huone puutarhanäköalalla
Majoittunut 1. 2025
Perhe
1 arvostelu
4.7/5
Mahtava
Lähetetty 10.2.2025
サービスが最高でした。
Käännä
Majoituspaikan vastaus: Dear Mr. /Ms.Nao, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that we made your stay extraordinary.It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager
Pedro Ferrão
Deluxe-huone puutarhanäköalalla
Majoittunut 12. 2024
Perhe
2 arvostelu
4.7/5
Mahtava
Lähetetty 3.2.2025
Very good hotel with many facilities for family holidays and with young children, good breakfast and several high quality food options.
Käännä
Majoituspaikan vastaus: Dear Mr. Ferrão ,On behalf of Crimson Resort and Spa Mactan, I would like to extend our heartfelt thanks for choosing to stay with us during your recent visit.It was a pleasure having you as our guest, and we are delighted to hear that you had a great stay. Our team strives to provide exceptional service and create a comfortable and enjoyable environment for all our guests, and your positive experience is a testament to their hard work and dedication.Your kind words and feedback mean a lot to us. We are always eager to improve and enhance our services, and hearing about your satisfaction encourages us to continue our efforts.Should your travels bring you back to Cebu, we would be honored to welcome you again. Please do not hesitate to contact us directly for any future reservations or special requests.Thank you once again for your patronage. We look forward to the opportunity of serving you in the future.Warm regards,Sheilla Mae ImbongGuest Service Manager
Klrwhale
Deluxe-huone puutarhanäköalalla
Majoittunut 11. 2024
Pariskunnat
17 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 1.2.2025
Beautiful hotel, friendly and welcoming staff and great service. The food was delicious and the breakfast buffet in the morning had many options.
Käännä
6/10
Majoituspaikan vastaus: Dear Klrwhale ,On behalf of Crimson Resort and Spa Mactan, I would like to extend our heartfelt thanks for choosing to stay with us during your recent visit.It was a pleasure having you as our guest, and we are delighted to hear that you had a great stay. Our team strives to provide exceptional service and create a comfortable and enjoyable environment for all our guests, and your positive experience is a testament to their hard work and dedication.Your kind words and feedback mean a lot to us. We are always eager to improve and enhance our services, and hearing about your satisfaction encourages us to continue our efforts.Should your travels bring you back to Cebu, we would be honored to welcome you again. Please do not hesitate to contact us directly for any future reservations or special requests.Thank you once again for your patronage. We look forward to the opportunity of serving you in the future.Warm regards,Sheilla Mae ImbongGuest Service Manager
Vieraskäyttäjä
Deluxe-huone puutarhanäköalalla
Majoittunut 12. 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.2.2025
Absolutely amazing hotel. Special shout out to the staff and facilities at Crimzone the kids club. Outstanding staff who really take care of the kids amazingly. Great pools, lovely rooms. We had a wonderful stay for 6 nights
Käännä
Majoituspaikan vastaus: Dear Valued Guest ,On behalf of Crimson Resort and Spa Mactan, I would like to extend our heartfelt thanks for choosing to stay with us during your recent visit.It was a pleasure having you as our guest, and we are delighted to hear that you had a great stay. Our team strives to provide exceptional service and create a comfortable and enjoyable environment for all our guests, and your positive experience is a testament to their hard work and dedication.Your kind words and feedback mean a lot to us. We are always eager to improve and enhance our services, and hearing about your satisfaction encourages us to continue our efforts.Should your travels bring you back to Cebu, we would be honored to welcome you again. Please do not hesitate to contact us directly for any future reservations or special requests.Thank you once again for your patronage. We look forward to the opportunity of serving you in the future.Warm regards,Sheilla Mae ImbongGuest Service Manager
Felix
Deluxe-huone puutarhanäköalalla
Majoittunut 12. 2024
Pariskunnat
11 arvostelu
4.7/5
Mahtava
Lähetetty 31.1.2025
Great service, great location and very friendly staff. By far the best breakfast buffet I saw in a long time, with fresh sourdough bread, an egg-station and a lot of perfect pastry! 🥐 The rooms are small personal houses which are very comfy!
Käännä
Majoituspaikan vastaus: Dear Mr.Felix ,On behalf of Crimson Resort and Spa Mactan, I would like to extend our heartfelt thanks for choosing to stay with us during your recent visit.It was a pleasure having you as our guest, and we are delighted to hear that you had a great stay. Our team strives to provide exceptional service and create a comfortable and enjoyable environment for all our guests, and your positive experience is a testament to their hard work and dedication.Your kind words and feedback mean a lot to us. We are always eager to improve and enhance our services, and hearing about your satisfaction encourages us to continue our efforts.Should your travels bring you back to Cebu, we would be honored to welcome you again. Please do not hesitate to contact us directly for any future reservations or special requests.Thank you once again for your patronage. We look forward to the opportunity of serving you in the future.Warm regards,Sheilla Mae ImbongGuest Service Manager
Deluxe-huone
Majoittunut 12. 2024
Perhe
3 arvostelu
4.5/5
Mahtava
Lähetetty 28.1.2025
飯店人員服務很好都很親切、健身房晚班教練Markie非常專業而且是免費服務!可惜泳池沒有看起來的厲害,而且人太多了,水沒有很乾淨,飯店應該蠻舊了很多使用痕跡,浴缸我也不敢使用⋯有點可惜
Käännä
Majoituspaikan vastaus: Dear 海帶,Thank you for taking the time to share your experience with us. We are delighted to hear that you received excellent service from our staff and that Markie, our evening coach at the gym, made a positive impression with his professionalism and complimentary services. Your kind words will certainly be shared with him.We regret that the swimming pool did not meet your expectations and that its cleanliness and crowd levels affected your experience. Please rest assured that we take pool maintenance very seriously and will review our procedures to ensure a more enjoyable environment for all guests. Additionally, we acknowledge your concerns regarding the hotel's condition and the bathtub, and we will continue to assess areas for improvement and refurbishment.Your feedback is invaluable in helping us enhance our guests' experiences, and we truly appreciate your insights. We hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future.Best regards,Sheilla Mae ImbongGuest Service Manager
Table_for_3
Deluxe-huone puutarhanäköalalla
Majoittunut 12. 2024
Perhe
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 26.1.2025
We just returned home from Crimson Resort and Spa Mactan. It was our first time in Cebu. It was a short but great trip. The highlights: Accommodations: We chose Crimson because we frequent high-rise hotels when traveling and decided this time we wanted a villa/bungalow type of room. No hallways and no elevators. Crimson checked those boxes. They also accommodated our requests for a king bed and first floor room. Activities and amenities: Our daughter loved Crimzone and the children’s pool. It was hard to get her to leave. The Saturday foam party was fun and the pool staff were engaging. My wife and I both availed the spa and wow, we can see why they won an award for Best Value in Asia. The price was affordable while the quality of service was top-notch. Food: The buffet breakfast was good and had a lot of variety. My favorite item was the fruit and veggie smoothies. Who knew bakchoy and mango blend well together? But it was the attentive staff that really made breakfast a great experience. We tried the 24-hour room service and I swear the chicken club sandwich was one of the best I’ve had in my entire life 5/5! The lowlights: Here are some reasons why we are not giving Crimson an excellent review. 1. Overpriced/low quality food in Saffron during ala carte dinner. Our first night we arrived in the evening and were hungry. For two people (our daughter is a toddler) we paid over 5000php for an appetizer, 3 entrees, one beer and one bottle of water. Honestly, the price would be ok for this amount of food if the quality was better. I would suggest Aka or Enye for higher quality food although we didn’t try either. Saffron was empty that night and we found out why. 2. Distance to places/sites. Crimson is quite far for shopping or eating at other restaurants. We hired a private car for 3 hours and was only able to visit two sites and one pasalubong store. Luckily it was only moderate traffic on that Saturday. 2500php for a sedan for 3 hours was reasonable. 3. The gift shop is waaaay overpriced. 950php for a small tube of sunblock seemed very high even at a resort. We also wanted some souvenirs, but there wasn’t much variety at all. 4. Our room needed some TLC. The paint in the nice tub was chipping, the caulking in the showers could use a refresh and there was a huge ipis (roach) in the closet. Luckily we spent most of the time outside the room. 5. No floaties or life vests for toddlers to use, even for rental. Despite having almost everything else, this would have been a nice touch. 6. We came to Cebu for mangoes and lechon, but Crimson didn’t offer these items and again, because of distance, it would have been nice to have some at the hotel. The bottom line: We enjoyed our stay and would definitely recommend it to others, however we would give them our full review so they are aware of the pros and cons. Thank you to the wonderful staff that made up for the minor issues we encountered!
Käännä
6/10
Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing Crimson Resort and Spa Mactan for your first visit to Cebu and for taking the time to share such a detailed and thoughtful review. We are delighted to hear that you and your family had a memorable stay and that our accommodations, amenities, and service met your expectations.We are especially pleased that your daughter enjoyed Crimzone and the children’s pool, and that the Saturday foam party and our engaging pool staff added to your experience. It is also wonderful to know that our award-winning spa left a lasting impression, and we truly appreciate your kind words about the attentive breakfast staff and the quality of our smoothies and 24-hour room service. Your praise will be shared with the team, as it serves as motivation to continue providing top-notch service.We sincerely regret that some aspects of your stay fell short of expectations. Your feedback regarding the Saffron à la carte dinner, room condition, and gift shop pricing has been noted, and we will share these concerns with the relevant teams to ensure improvements. Additionally, we acknowledge your concerns about the resort’s distance to other locations, the availability of floaties/life vests for toddlers, and the absence of local delicacies such as mangoes and lechon. We truly appreciate your insights, and your suggestions will be carefully considered as we work on enhancing our guest experience.Despite these minor setbacks, we are thrilled that you would still recommend us to others, and we are grateful for your recognition of our wonderful staff who helped make your stay special. It was our pleasure hosting you, and we sincerely hope to welcome you and your family back in the future for an even more seamless and enjoyable experience.Best regards,Sheilla Mae ImbongGuest Service Manager
이꺼
Deluxe-huone puutarhanäköalalla
Majoittunut 12. 2024
Pariskunnat
18 arvostelu
3.7/5
Lähetetty 22.1.2025
위치는 별로 리조트식 독채로 되어있어서 여느 호텔과는 색다른 느낌 조식 패스트리류가 괜찮은 편 수영장은 수심낮고 프라이빗비치는 딱히 볼게없음
Käännä
Majoituspaikan vastaus: Dear 현이꺼,Thank you for sharing your feedback with us. We appreciate your insights and are pleased to hear that you enjoyed our breakfast pastries and the unique experience of our resort-style private villas.We regret that our location and beach did not fully meet your expectations. While our resort is designed to offer a peaceful retreat, we understand that accessibility and attractions are important to our guests. Additionally, we acknowledge your comments regarding the pool depth and beach experience, and we will continue to explore ways to enhance our facilities.Your feedback is valuable to us as we strive to improve our guest experience. We hope to have the opportunity to welcome you again and provide an even more enjoyable stay.Best regards,Sheilla Mae ImbongGuest Service Manager
Tolkyn
Deluxe-huone
Majoittunut 10. 2024
Pariskunnat
22 arvostelu
3.2/5
Lähetetty 17.1.2025
Отель старый номер тоже старый ремонт только информационный и классный бассейн вкусный еда
Käännä
Majoituspaikan vastaus: Dear Tolkyn, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our delicious food and the refreshing pool. We truly appreciate your comments regarding the room and renovation. Please know that we are continuously working to improve and enhance our accommodations to provide a better experience for all of our guests. Your input is valuable, and we will take it into consideration as we move forward.We hope to welcome you back in the future and provide you with an even better stay.Warm regards,Sheilla Mae ImbongGuest Service Manager
Vieraskäyttäjä
Deluxe-huone puutarhanäköalalla
Majoittunut 12. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 17.1.2025
엄청좋았음
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Warm Greetings!Thank you for giving us a good rating and thank you for choosing Crimson Mactan. It has been a pleasure to serve you. We trust that you had an excellent and memorable experience with us.See you next time.Sincerely,Sheilla Mae ImbongGuest Service Manager
Vieraskäyttäjä
Deluxe-huone
Majoittunut 10. 2024
Perhe
6 arvostelu
4.5/5
Mahtava
Lähetetty 15.1.2025
다양한 연령의 가족들이 함께 여행 했는데 모두가 만족 햇어요
Käännä
Majoituspaikan vastaus: Dear Valued Guest,On behalf of Crimson Resort and Spa Mactan, I would like to extend our heartfelt thanks for choosing to stay with us during your recent visit.It was a pleasure having you as our guest, and we are delighted to hear that you had a great stay. Our team strives to provide exceptional service and create a comfortable and enjoyable environment for all our guests, and your positive experience is a testament to their hard work and dedication.Your kind words and feedback mean a lot to us. We are always eager to improve and enhance our services, and hearing about your satisfaction encourages us to continue our efforts.Should your travels bring you back to Cebu, we would be honored to welcome you again. Please do not hesitate to contact us directly for any future reservations or special requests.Thank you once again for your patronage. We look forward to the opportunity of serving you in the future.Warm regards,Sheilla Mae ImbongGuest Service Manager
IRON ALEX
Deluxe-huone puutarhanäköalalla
Majoittunut 12. 2024
Perhe
6 arvostelu
4.7/5
Mahtava
Lähetetty 13.1.2025
Великолепный отель. Красиво, уютные номера, хороший завтрак. Иногда хотелось бы, чтобы персонал был порастропнее. Уборка номера не всегда оперативно. Просьбу прислать багги тоже смогли реализовать только с третьего раза. В остальном все супер, особенно японский ресторан впечатлил. Так же зашла пенная вечеринка в бассейне.
Käännä
6/11
Majoituspaikan vastaus: Dear Ms. Alex,Thank you for your kind feedback. We are thrilled to hear that you found our hotel to be beautiful and cozy, and that you enjoyed the breakfast, the Japanese restaurant, and the foam party at the pool. We’re delighted that these aspects of your stay made a positive impression.We also appreciate your comments regarding the flexibility of our staff and the room cleaning service. Please accept our apologies for any delays or inconvenience you experienced, as we always strive to provide prompt and attentive service. Rest assured, we will review these areas to ensure we continue to meet and exceed our guests' expectations.Thank you again for your valuable feedback, and we hope to welcome you back for another memorable stay.Sincerely,Sheilla Mae ImbongGuest Service Manager