Punta Engaño Rd, Mactan Island, Lapu-Lapu City, Cebu, 6015, PhilippinesNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
8.5/10
Erittäin hyvä
231 arvostelu
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Vieraskäyttäjä
Deluxe King -huone - Merinäköala
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
7.0/10
Lähetetty 7.5.2025
It was superb! Nice hotel and amenities. The problem going there is the road too narrow and not accessible for taxi and going to the mall. It's far but nice resort. The housekeeping are inefficient not giving us enough supply like toilet paper bottled water and coffee and cream.
Käännä
Carl Paul
Deluxe King -huone
Majoittunut 4. 2025
Perhe
3 arvostelu
6.0/10
Lähetetty 5.5.2025
I’ve stayed in many five-star hotels around Lapu-Lapu, and unfortunately, this property falls short of that standard. The room was relatively small and underwhelming, especially considering the nightly rate of $280 (around 15,500 pesos). Overall, the resort doesn’t compare favorably to its competitors in the area.
Upon arrival, we headed to the pool and asked for towels, only to be told to come back in 30 minutes as they were still drying, not the kind of service you expect from a high-end resort. There were also no poolside activities or amenities for children, making it less suitable for families. If you want to use the children’s play area, there’s an extra charge of 300 pesos per child per hour, and you have to walk all the way back to the check-in counter to pay. Frankly, that felt like a rip-off.
Safety-wise, be cautious walking around as there were small puddles on the floor, likely caused by condensation dripping from air-conditioning pipes above, an obvious slip hazard that should be addressed. Also, don't let your young kids near the elevator lobby windows. They are low level and open outwards.
The buffet breakfast was another letdown. The food was presented poorly, served lukewarm, and surprisingly lacked basic breakfast staples like sausage or bacon, something I’ve never encountered before in a hotel of this caliber. Even more concerning was the presence of pet dogs in the dining area during breakfast, which we found off-putting.
While the sunset views are beautiful, they’re somewhat marred by the rusting ship hull of visible just offshore, a visual distraction that takes away from the otherwise scenic waterfront.
On a brighter note, we had drinks and dinner at the sports bar twice, where the service was excellent and the food enjoyable. However, ordering would be more efficient if they adopted a QR code system instead of relying on guests to find a server.
Overall, I wouldn’t stay here again. For better service, amenities, and overall experience, I’d recommend the Shangri-La or Sheraton, both of which offer a far superior pool, beach area, and level of hospitality. In fact I find Costabella Beach Resort much better services and amenities for a fraction of the price!
새벽에 체크인 했는데 바다뷰 잘 보이눈 곳으로 룸체인지 해주셨어요 !! 저는 참고로 체크인할때 3000페소 추가해서 레이트 체크아웃했습니당 ( 오후 6시 )
가격 추가없이 레이트 체크아웃 오후 1시까지 가능하다는 거 같았어요 !! 체크인할때 확인 필수 !!
조식은 간단하게 먹기 좋아요~ 기대는 안하시는게 좋아요
호텔에 포켓볼이랑 탁구 등등 생각보다 할 수 있는게 다양해서 좋았어요
일몰시간 맞춰서 내려가니깐 뷰 진짜 미쳤습니당,, ㅜㅜ
썬베드에 앉아서 분위기있게 망고스뮤디랑 수박주스 시켰는데 음.. 뭔가 애매했습니다 한 잔에 9천원 정도 하는데 맛은 그냥 그랬어요,, 차라리 시내쪽 나가서 앨리망고 세 번 드세요
호텔안에 태국 음식 리뷰 좋아서 먹었는데 기대이하였어용
그래도 드실 거라면 소고기 스테이크 샐러드 추천 !
Käännä
Kevin
Deluxe Twin -huone
Majoittunut 3. 2025
Perhe
12 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 30.4.2025
Beautiful hotel, great swimming pool and entertainment from the staff dancing around the pool side. Breakfast choice was great and tasted good. The hotel is a little further away than others, with no convenience stores or other restaurant choices in the area. The pool bar and restaurant is nice but the prices are a complete rip off. $10AUD for a bottle of San Mig, $6 for a Coke and $28 for a chicken burger is really taking the pee pee. Yes it’s a resort, but come on, stop ripping people off so much for food and drink…. This is the Philippines not Europe. I have travelled to 45 countries and not my first time in Philippines, so I feel I’m comparing fairly to other hotels.
Käännä
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 3. 2025
Perhe
5 arvostelu
10.0/10
Ylivertainen
Lähetetty 23.4.2025
A very nice Hotel with an amazing Pool. The stuff was very good!
Käännä
6/10
MIYA0921
Deluxe Twin -huone
Majoittunut 3. 2025
Matkusta ystävien kanssa
14 arvostelu
10.0/10
Ylivertainen
Lähetetty 21.4.2025
방 컨디션도 좋고, 직원 서비스도 너무 만족 스러워요. 폼파티 까지 너무 즐거운 시간 보냈습니다. 조식도 종류가 많아서 정말정말 좋았어요!
Käännä
Anonyymi käyttäjä
Deluxe Twin -huone
Majoittunut 3. 2025
Perhe
5 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 20.4.2025
Room is dusty. But overall it was a good stay!
Käännä
Vieraskäyttäjä
Kahden makuuhuoneen Executive-sviitti
Majoittunut 3. 2025
Perhe
1 arvostelu
9.0/10
Mahtava
Lähetetty 19.4.2025
The room (two-bedroom suite) we booked was perfect for a family of four. It was very spacious and clean. The room booking came with privileges like access to the VIP lounge which serves free drinks and snacks. However, there were some parts of the room that were not working well like one of the bidets and bathtubs. Overall, our stay with Dusit Thani was relaxing and fun.
Käännä
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 3. 2025
Matkusta ystävien kanssa
1 arvostelu
9.5/10
Mahtava
Lähetetty 11.4.2025
Every thing is good except for the towels that looks filthy
Käännä
Majoituspaikan vastaus: Dear Valued Guest,We appreciate you reaching out to us thru your comments to notify your concerns related to your recent stay. We candidly regret your disappointment. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with sincerity. We take all your comments into consideration because we, at Dusit Thani Mactan Cebu, are convinced that listening to our valued clients is the best way to achieve their satisfaction.I can assure you that your feedback has been shared with all of our colleagues from the concerned departments.Graciously yours, Laurent Betourne (Mr.) General Manager
Anonyymi käyttäjä
Deluxe King -huone
Majoittunut 3. 2025
Pariskunnat
2 arvostelu
7.0/10
Lähetetty 11.4.2025
The breakfast is good the beach is good but the service can be improved especially the housekeeping
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your experience with us.While we strive to make your stay a comfortable and an enjoyable one, we cannot forego of any unmet expectations. Still we are thankful for bringing these matters to our attention. We are constantly improving our services to meet your needs and satisfaction.Graciously yours, Laurent Betourne (Mr.) General Manager
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 2. 2025
Perhe
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 7.4.2025
커플끼리 오기좋은호텔이에요! 분위기도 정말좋아요. 밥도 세부에있는 다른 호텔들보다 맛잇더라구요. 기가막히죠
Käännä
Majoituspaikan vastaus: Dear Valued Guest,It always excites us to create memorable experience for our guests, and we are simply thrilled that you found your own experience exceptional. Thank you for your kind words on the facilities, the delectable food selection, and most of all, the service. Trust that I will share your message to the rest of the team.We look forward to making more beautiful memories with you on your next visit with us!Graciously yours, Laurent Betourne (Mr.) General Manager
Vieraskäyttäjä
Deluxe King -huone - Merinäköala
Majoittunut 3. 2025
Pariskunnat
2 arvostelu
7.5/10
Lähetetty 3.4.2025
Upon arrival you think you’re in heaven. Friendly staff. Impressive entrance. Room super with amazing sea view and pool. Airco bit smelly. But at night. The Sports Bar turns into a loud karaoke drama with 6 guests of which 4 are singing 2-3 hours off-key and ruining every outdoor area in the rest central outdoor area, where btw other back background music also was playing. Sure it will not be like that every night.
Furthermore. The pool is amazing. The private beach is stunning. Nice gym and wide range of restaurants. Worth the money. 👍🏻👍🏻
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about different aspects of the hotel that needs improvement. We are now looking into how we can further improve our facilities and services particularly on the restaurants .We do hope that you would give this opportunity to us and please feel free to reach us for any future plans you might have.Graciously yours, Laurent Betourne (Mr.) General Manager
Majoituspaikan vastaus: Dear Valued Guest,It always excites us to create memorable experience for our guests, and we are simply thrilled that you found your own experience exceptional. Thank you for your kind words on the facilities, the delectable food selection, and most of all, the service. Trust that I will share your message to the rest of the team.We look forward to making more beautiful memories with you on your next visit with us!Graciously yours, Laurent Betourne (Mr.) General Manager
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to give us feedback. We are pleased that our excellent services and hardworking staff were able to make your stay here at our hotel an unforgettable one. As one of the leading leisure providers in the country, we assure you that we will continue to deliver and provide you with the services that you really deserve.With this, we look forward to serving you the next time you visit us again soon.Graciously yours, Laurent Betourne (Mr.) General Manager