Mövenpick Hotel Mactan Island Cebu

What an underwhelming experience staying at Movenpick Mactan. I had two reasons for booking at Movenpick after reviewing their website. I am a member of the loyalty program that Movenpick is associated. It wasn't until after I booked that I found out that the ACCOR Live Limitless loyalty program did not apply to this particular Movenpick hotel. My wife and I were celebrating our birthdays as well as wedding anniversary so when I saw the Ibiza facility on the website we were excited that this would be a celebration/vacation to remember. We soon found out after arrival that the Ibiza precinct had been damaged in a typhoon 3 YEARS AGO (2021) and had not reopened. I questioned an executive about the possible misleading information on the website and was told that it takes about 1 year to remove it from the website (really????) and another year to have it uploaded again so it was left there offering an experience that wasn't there. The breakfast buffet was very good and the staff at all outlets were friendly helpful and very courteous. The same cannot be said of the snacks (spring rolls) near the pool that were served overcooked. The club sandwiches were delicious. Our anniversary dinner Crispy Pata and Pochero were bland and not up to what we would expect from a five star hotel kitchen. It was an underwhelming experience. If you want filipino food then walk to the entrance and diagonally opposite is the Morning Glory restaurant which we visited and enjoyed a delicious array of filipino cuisine.

位置比較偏僻，但夠安靜，而且距離機場很近

因為下雨所以並沒有享受很好的景色。但是機場到酒店非常的近，安保措施很好。很適合親子活動，享有私人的海灘。早飯是可以的，但是並沒有想象中的豐盛。很難過的是門卡一直出現消磁的情況，所以每次都得重新換卡，很影響體驗！ 房間設施有一些久了。

プールとビーチがとても綺麗でした！滞在時間が短かったので利用はできませんでしたが、卓球やビリヤードなどもありました。部屋にドライヤーもついてます！

朝食は美味しく 部屋も綺麗 スタッフの笑顔と対応も良かったです

Too old ...

The hotel too old and need to renovation ....

Beautiful place for staycation.. staffs were friendly😊

プライベートビーチは狭いながらも透明感あり満足。チェックイン前に到着したにもかかわらず、直ぐに部屋に案内して頂けたり、いつでも笑顔で対応や挨拶するスタッフの対応力は素晴らしい。残念な点は部屋の設備の老朽化。バスルームの扉が閉まらなかったり、部屋のカードキーの反応が悪かったり。でも、スタッフが直ぐ対応してくれました。