The Palacio de Laoag

Fur kurze Reise hat gepasst 👍

The property serve an okay food. Breakfast supposedly starts at 6am but they were never on time during our 6day stay there.The property is not maintained, has stagnant water in some planters so definitely there were a lot of mosquitoes. We stayed in a so called “deluxe “ room but you’ll find roaches crawling at night. The room is dirty and bathroom smells sewer coming from the drainage. The room doesn’t have an intercom, so of course don’t expect a hair dryer or any extra amenities. When we came we had to ask them to reclean the bathroom and asked to refill the empty bottles of soap and shampoo. The hotel does laundry and we were told that it was 70php per kg., after they washed it, they told us it’s 100php per kg. They also don’t know how to segregate white from colored clothes, my white blouse turned light blueish color.It seems like some of the workers from the front desk don’t really know what they’re doing. The lady on day shift told us that she’ll provide as toilet paper, but never followed through. We had to go to the front desk and asked again. They don’t even know how to check whether their client had multiple reservations. They had to ask the hard copy I made, so they can make their own copy of my reservations.

Week in Laoag We spent 7 nights here - quite area and safe. Near hospital and easy to get around Laoag. The hotel needs small updates to make it a better place. Management need to change ways of working and encourage staff to engage with customers and make the most of opportunities to enhance the experience. Modest rooms. Basic but adequate menu. Breakfast is I’d say good. Pay attention to daily up keep of the swimming pool. Chemical/ cleaning So overall it’s safe value for money good parking. And very charming staff.