Courtyard Lansing Downtown

very nice

We used this as an affordable and convenient stay while family was at Sparrow Hospital. It was clean, staff was friendly and there was a small Meijer store located next door which was helpful.

My stay at this hotel was disappointing from the start. I had to wait almost two hours to check in using the self-service kiosk, which was painfully slow and frustrating. While I waited, another guest who had been locked out of his room was also stuck there. The check-in area was cramped and uncomfortably hot, making the wait even worse. Unfortunately, the problems didn’t stop there. Once I finally got to my room, I noticed that the shower curtain was clearly not clean, and the comforter on the bed had stains, which made me question the overall cleanliness and attention to detail.