Hyatt Place Lansing East

Solid stay at the Hyatt. Easy quick checkin experience. King room was spacious and clean. Would recommend for a stay in the Lansing area!

Room was spotless clean. Free breakfast was excellent. We needed recommendations for local supermarket , restaurants etc. and Tracy at the front desk was extremely helpful with great suggestions. Tracy and all of the staff was professional and friendly. Our first trip to MI to visit family. We will be returning and staying at Hyatt place!

I truely try to find good things to write when posting these but more importantly I think it's important to be honest so people who use these to figure out where to stay will be forwarned. We stayed here for three nights - Thursday night through Sunday morning. Our price per night on this hotel was the most outragious price I've paid for a hotel in Lansing, Michigan. Our first night with tax was about $132 dollars. By time we got to Saturday night my price for the same hotel room jumped to $265. That's not including the $10 a night they charged us to park in the parking lot of the mall, not even their own parking spaces, oh and the $3.50 for a single regular bottle of water!!! On top of the premium price we never once saw a maid. We have four bath towels in our room and never had anyone change them or bring more. We never had our room cleaned or the bed made. When we asked at the front desk we were told the maid comes every other day and the front desk has supplies should we need something? Seriously? We needed to go to the front desk to ask for more towels or a cleaned room? For a room costing us almost $300 a night in Lansing, Michigan? I think there are two or three major hotel chain offerings in this area besides this one and I should of done a better job of doing my research. But we are Hyatt members and have stayed at these properties before. So we felt it would be similar to maybe a Courtyard or a Residence Inn. I seriously have nothing nice to say about our experience here. Yes it's new, yes they have the standard breakfast so maybe that makes this better. But what they charge you to enjoy these things is highest I have ever paid for a Hyatt Place room anywhere and by far the most expensive in Lansing, Michigan. I won't be going back here without ever looking at the other hotels first. I honestly hope I never have to go back. I feel really stupid for not doing better research on this place. I hope this will help someone else prevent being ripped off like we have been. $10 to park in the mall parking lot? Wow! No one ever charges me $10 to park there when I shop there or eat there. Please make a better choice than I did with booking this place.

Watch out for the $10 parking scam. It's buried in their app/website but they proudly display their stupidity on their door after you have made your reservation. You get to pay $10 to park in a lot shared with a restaurant and the rest of the shopping center. Nothing but a money grab. By the way, the Fairfield Inn a couple blocks away proudly has complimentary parking. I've used the hotel numerous times but never again.

The Hyatt was perfect for our stay during a tour of Michigan State. The hotel is located in a great shopping area, with a mall a short walk away. There are also various restaurants in the same location, our favorite being Dave and Busters for a night of competitive fun, all within walking distance. Our room was spacious and very clean, the high quality I have come to expect with Hyatt Place. The bathroom is very spacious, with high quality amenities and fluffy towels. My teens enjoyed the large on site gym. Breakfast was delicious, with a wide variety of continental and hot items.

My experience was terrible, Confusing ramp to hotel, signs are not good, Cold pool water, terrible food and customer service as my order was forgotten about and then gave me nothing to eat with, dirty shower and outdated room.