Berjaya Langkawi Resort arvostelua

Majoituspaikan vastaus: Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you for taking the time to share your recent experience at our resort. We are delighted to hear that you enjoyed the outstanding service provided by our courteous staff and appreciated the convenience of our shuttle service. Your valuable feedback regarding room maintenance and the mattress has been shared with the respective Head of Department for immediate corrective action. We would also like to inform you that the resort has commenced a phased refurbishment of all accommodation rooms to enhance our guests’ overall experience. Once again, thank you for your valuable feedback. We look forward to welcoming you back to Berjaya Langkawi Resort and to providing you with exceptional service in the future.Yours sincerely,Ghani GanesanExecutive Assistant Manager

Majoituspaikan vastaus: Dear Mr. Holm Steven,Greetings from Berjaya Langkawi Resort!Thank you so much for taking the time to share your recent experience with us. We are truly delighted to know that you appreciated our beautiful and serene location surrounded by nature. However, we regret to hear that the food and beverage offerings did not meet your expectations. Please rest assured that I have addressed your feedback with our Executive Chef and Director of Food & Beverage, and we are taking immediate steps to improve in this area. We truly value your input as it helps us enhance our guest experience. We look forward to the opportunity of welcoming you back for a more enjoyable stay in the near future.Warm regards,Ghani GanesanExecutive Assistant Manager

Majoituspaikan vastaus: Dear Peter,Greetings from Berjaya Langkawi Resort!Thank you so much for sharing your review of your recent stay with us. We are truly delighted to know that you had a wonderful vacation with us. It brings us great joy to learn that you appreciated our fantastic location, our friendly and helpful staff, as well as your excellent experience at the Pahn Thai Restaurant. We’re sorry for any inconvenience caused by the time estimate given by our concierge. Please know it was never our intention to mislead. The advice was given with genuine concern, based on the expected traffic due to the air show. Our priority is always to ensure guests reach the airport on time and avoid any risk of missing their flight. Although the actual traffic was lighter than expected, our estimate was made with caution, based on the situation at the time. We are currently undertaking a phased refurbishment of our accommodation rooms to further enhance comfort and the overall guest experience. Thank you once again for taking the time to share your valuable feedback. We genuinely look forward to welcoming you back to Berjaya Langkawi Resort in the near future.Yours sincerely,Ghani GanesanExecutive Assistant Manager

Majoituspaikan vastaus: Dear Pranjal,Greetings from Berjaya Langkawi Resort!Thank you for choosing to stay with us recently and for taking the time to share such a wonderful review. We’re delighted to hear that you enjoyed our delectable cuisine, the warm hospitality of our friendly staff, and peaceful surroundings of our resort. We look forward to welcoming you back to our tropical paradise at Berjaya Langkawi Resort in the near future. Yours sincerely,Ghani GanesanExecutive Assistant Manager

Majoituspaikan vastaus: Dear Juliet,Greetings from Berjaya Langkawi Resort!Thank you so much for your recent stay with us and for taking the time to share such a wonderful review. We’re truly delighted to know that you had an enjoyable and pleasant experience, and we greatly appreciate your kind comments regarding our natural surroundings. It’s heartening to hear that you particularly loved the rainforest ambiance and the natural vibes of our resort. We look forward to welcoming you back to our tropical paradise in the future.Yours sincerely,Ghani GanesanExecutive Assistant Manager

Majoituspaikan vastaus: Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you for your wonderful review on Trip.com. I am delighted to hear that you had an enjoyable stay particularly appreciating the natural beauty of our surroundings. We eagerly await your return to our tropical paradise and would be honoured to welcome you back to Berjaya Langkawi Resort in the future.Yours sincerely,Ghani GanesanExecutive Assistant Manager

Majoituspaikan vastaus: Dear Rincon,Greetings from Berjaya Langkawi Resort!Thank you so much for your heartfelt review of your recent visit to Berjaya Langkawi Resort. We are delighted to hear that you appreciated the natural beauty surrounding our resort, the exquisite dining experience at Pahn-Thai Restaurant with its breath-taking sunset views, and the warm hospitality extended by our friendly staff. It is especially rewarding to know that the surprise birthday celebration arranged by our attentive team contributed to making your stay even more memorable. We truly appreciate the time you took to share your experience and we look forward to welcoming you back for another wonderful stay in the future. Yours sincerely, Ghani Ganesan Executive Assistant Manager

Majoituspaikan vastaus: Dear Guest,Greetings from Berjaya Langkawi Resort!It was indeed a pleasure having you with us recently. We would like to take this opportunity to express our sincere appreciation for your kind patronage. We are delighted to hear that you enjoyed the unique comfort and modern design of our chalet accommodations. Thank you for your valuable feedback regarding the Wi-Fi connectivity. Please be assured that your comments have been shared with the respective Heads of Department, and immediate corrective actions are being taken. Your feedback is important to us, as it helps us continually enhance our services and facilities. We truly look forward to welcoming you back to Berjaya Langkawi Resort, where we hope to deliver an even more exceptional experience.Yours sincerely,Ghani GanesanExecutive Assistant Manager

Majoituspaikan vastaus: Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you for your recent patronage at Berjaya Langkawi Resort, and for taking the time to write a good review! I am pleased that you had an enjoyable experience during your recent stay with us. Every effort is always made to put our customer’s experience and satisfaction as our priority. We are eagerly awaiting your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Majoituspaikan vastaus: Dear Guest,Greetings from Berjaya Langkawi Resort!It was indeed a pleasure having you with us recently at Berjaya Langkawi Resort. We would like to take this opportunity to express our sincere appreciation for your kind patronage. I am delighted to hear that you had an enjoyable stay with us. At Berjaya Langkawi Resort, we are committed to prioritizing our guest’s comfort and satisfaction. Your constructive feedback regarding the creaking floor is truly valued. Please be assured that this matter has been brought to the attention of the relevant team, and immediate improvement is being implemented to enhance the guest experience. We look forward to welcoming you back to our tropical paradise in the near future. Yours sincerely,Ghani GanesanExecutive Assistant Manager

Majoituspaikan vastaus: Dear Bekir,Warm greetings from Berjaya Langkawi Resort!Thank you for choosing to stay with us recently and for taking the time to share your feedback. I would like to extend my sincere apologies for the shortcomings you experienced during your stay. We truly value your feedback, as it enables us to identify areas for improvement in both our services and facilities. Please rest assured that your comments have been shared with our team and will be used constructively to address the issues raised. On a positive note, we are pleased to inform you that the resort is currently undergoing a phased refurbishment of all areas and facilities. We are committed to enhancing our offerings and providing a better experience for our guests in the near future. Once again, please accept my heartfelt apologies. We genuinely hope you will consider giving us another opportunity to deliver the high standards of service we strive for, and to restore your confidence in our resort.Yours sincerely,Ghani GanesanExecutive Assistant Manager

Majoituspaikan vastaus: Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you for sharing your heartfelt review of your recent stay with us. We are truly delighted to hear that you had a fantastic vacation at Berjaya Langkawi Resort. It brings us great joy to know that you appreciated our unique location nestled in the rainforest, proximity to the Cable Car, the friendliness of our staff, delectable food, and the relaxing swimming pool. We sincerely apologize for the inconvenience you experienced with our shuttle service. Our shuttle operates similarly to an elevator in a high-rise building, and occasional delays may occur during peak hours or times of high demand. While this is not an excuse, we understand how frustrating the wait must have been, and we thank you for your patience and understanding. We truly appreciate the time you took to share your overall experience, and we look forward to welcoming you back to Berjaya Langkawi Resort in the near future.Yours sincerely,Ghani GanesanExecutive Assistant Manager

Majoituspaikan vastaus: Dear Guest,Greetings from Berjaya Langkawi Resort!It was truly a pleasure having you with us recently. We would like to take this opportunity to express our sincere appreciation for your kind patronage. We are delighted to know that you enjoyed our unique location and natural surroundings, and had a wonderful vacation with us. At Berjaya Langkawi Resort, we are committed to placing our guest’s experience and satisfaction as our top priority. Thank you once again for sharing your valuable feedback and for recommending us. We look forward to welcoming you back to our tropical paradise in the near future.Yours sincerely,Ghani GanesanExecutive Assistant Manager

Majoituspaikan vastaus: Dear Mikhail,Greetings from Berjaya Langkawi Resort!We were delighted to read about your overall experience and truly appreciate the positive rating you graciously shared. It brings us joy to know that you enjoyed our idyllic location proximity to the Cable Car, comfortable accommodations, the outstanding service from our courteous staff, beautiful private beach and pool, the variety of breakfast offerings, and the efficient shuttle service. Your feedback regarding the cocktails has been noted and addressed promptly to ensure swift improvements. On a positive note, we are pleased to inform you that the resort has embarked on a phased refurbishment of all areas to enhance our facilities further. We value your feedback as it helps us identify areas where we can continue to improve our services and offerings. Once again, please accept our renewed apologies. We eagerly look forward to welcoming you back to Berjaya Langkawi Resort and providing you with the exceptional service in the future.Yours sincerely,Ghani GanesanExecutive Assistant Manager