Lagoon Residence @ Langkawi arvostelua

Don't stay. Very old hotel and not maintained. Not even cleaned properly.

Place was nice and I enjoyed my stay but the exterior pictures are a bit misleading. I thought all rooms at this hotel were the villas over the water but they’re not. Look at the room type you want before booking. I ended up staying at a hotel when I thought I would be staying in one of these villas

We really didn’t expect what we faced there. Our check in time was at 3pm but when we reached there at 6pm they tried to hand us a different room which we didn’t even book. Later when we realised entering the room we asked for an explanation. The receptionist realised that she got caught and tried to explain that our room wasn’t free that’s why they gave us separate room. However they made us wait again and shifted to a new room. But that room was also no way a premium sea view chalet that I paid for. The Day was already over and ruined. We didn’t want to argue anymore as it wouldn’t work and we had plans to go out. So disappointing and untrustworthy.

We were stunned by the cleanliness of our given room. The room has old furniture. Luckily we were given a change of room after the complaints.

Hotel was very near to airport. Hotel is quite rundown, not well maintained. Hardly see any guests in the hotel. Room is not of hotel standard of hygiene and cleanliness. Balcony is dirty and have rust. Sofa looks dirty, dare not sit on it. Cups were dirty and sticky. Toilet door was faulty too. Water heater has hot water sometimes. Staff was friendly though and helpful too.

We have been given a terrible room with all the old furniture. Toilet stained badly with balcony filled with cigarette butt's and leaves. I can't imagine having this kind of cleanliness. Having said that, Miss Hartini helped us change to a better clean room. We appreciate it very much. It is such the opposite, but housekeeping services really need improvement, glasses not cleaned, and amenities were not replenished. It is really unbelievable.

Hinta-laatusuhde on ok, mutta veden laatu on keskimääräistä.

Veden päällä oleva mökki ei ollut paras valinta vedestä tulevan huonon ja voimakkaan hajun takia, mutta muuten se oli kaunis ja hyvin järjestetty. Varasimme kaksi huonetta, rakastimme huonetta hotellin sisällä.

1. Swimming pool was not ready during the opening time - staff was cleaning the pool. 2. Part of the pool water is not clean, even though the pool was cleaned in the morning. 3. Part of the room was stuffy, the desk with carpet-like cover was heavy with dust. However, 1. Customer service is top notch 2. Affordable for family or group of friends to stay

Tidak seperti yang sepatutnya di setiap hotel dengan harga RM 200++ termasuk sarapan pagi sangat jauh berbeza dari yang biasa saya terima di hotel lain dengan harga yang lebih dari RM200 keatas

5 mins drive to airport, 15 mins drive to Cenang beach and 20 mins to Sky cable, so far…. location is good Staff service need to improve as more observation guest around. Cleanliness not really good. Breakfast have limited choices, ala carte with 03 sets only. Food is so so. However, thank you to receptionist to upgraded room for us.

Need to improve

Not bad

If you want to stay at the Antique Hotel, maybe is good for you. Staff service was good and polite.