The RIYAZ Lavanya Langkawi

Hotel is very new and good, everything is perfect, staff is super friendly as well

Overall Our stay was very pleasant, and the excellent service and friendly staff significantly contributed to the positive experience. Pros: 1. Excellent amenities: The rooftop pool offered stunning sea and sunset views. We especially loved the jacuzzi, which provided good privacy as it was separate from the main pool. The 24-hour gym, with its sea-facing view, was also a highlight. 2. Each room featured a bathtub, adequately sized for one person. 3. The hotel's location was convenient, near Cenang Beach. While not within walking distance, Grab rides were readily available and inexpensive (approximately RM5-6 per trip). Several massage spas were also within a 5-7 minute walk." 4. The hotel staff, including those at the front desk, porters, and restaurant staff, were consistently helpful and friendly. 5. The hotel is new, and requests for replenished toiletries were handled promptly. Cons: 1. The food at the rooftop pool bar was disappointing and overpriced. While the cocktails and beer were satisfactory, the food quality was subpar. We ordered calamari, which was shockingly small (see attached pictures - fewer than 10 pieces, with the first two large pieces being onion rings with no squid). This small plate cost RM28, which felt excessive. We would have preferred to spend that amount on another cocktail. 2. The breakfast experience was underwhelming. Although the restaurant's ambiance was pleasant, the food itself was not tasty. The main course was served as a set meal (one serving per person), and the beverage and salad bar options were limited. Over our 4D3N stay, the menu remained unchanged. 3. Daily room service consisted only of replenishing toiletries, towels, and water bottles, and making the bed. In four days, the floor was not vacuumed once. There was noticeable hair on the floor, which was never cleaned up. Even at home, we typically sweep our floors aevery other day. 4. Sea view rooms on the 6th floor have their view largely obstructed by trees.

設施：好 設施：好 衞生：好 環境：好 服務：好