Mandela Court Grenada

After reading the scathing review from a previous visitor recently, I was a bit apprehensive about Mandela Court Suites but when Jarryd met us at check in I knew that we would have a wonderful vacation. We are here right now and the staff has been absolutely amazing. Everyone is so friendly and eager to please and help in any way. Our room is very clean and staff are constantly cleaning. The breakfasts have been amazing and delicious and delivered to our room in a timely manner. If you have any doubts or concerns about staying at Mandela Court, please know that everything has been perfect.

The strangest experience ever. Should be avoided at all costs. We are staying here now for two weeks to celebrate my birthday. And we are getting out and about as much as possible to get away from the eerieness of the place. It is empty - we are the only guests - it is ill equipped and staff are not being honest about what is going on. The restaurant and bar are closed, the pool undergoing maintenance. The gym filthy - on arrival our room was dirty and didn’t even have a kettle in the kitchen. No plug for either the bath or the basin and a shower head that could only be used by hand. I have never slept in sheets that flash in the dark from static electricity before - goodness knows what they are made from. We wasted the whole of our first day waiting for staff to clean another room for us and add a few essential items to the kitchen. At least we now have two teaspoons a cork screw and a sharp knife in the kitchen area. Apparently if we want housekeeping we have to ask! What a disaster - only 11 more days to go now!

The customer service and communication was excellent. My flight was delayed and the property contacted me and ensured that my dinner was ready when I got there. The property set up a whatsapp group that allowed me to make contact with various staff members on a 24/7 basis. The staff went above and beyond to ensure we enjoyed our stay.

Beautiful property and amazing hospitality. Would definitely recommend.

Excellent place to stay

Rooms and grounds immaculately kept and fabulous and friendly staff, Janelle and Keisha, who responded immediately to any concern, such as the wireless. Perhaps provide clear directions to the location. Had to ask around and found it by luck.