This Resort offers stunning views of Lake Tekapo, nestled amidst breathtaking mountains. The modern accommodations feature stylish decor and luxurious amenities, providing a perfect retreat for relaxation.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
this hotel has poor sound proof design. I can clearly hear from my next door! they were still loudly talking until midnight. I booked a single room and my next door is a loft and the living areas is above my roon. i can hear steping on the stairs late night. keel being woken up. Do NOT book the single room in this resort as you dobt know if you have a loud next door guests! the room is so small and i cant even fully open my suitcase. totally not worthy the money.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to tell us about your experience at the Peppers Bluewater Lake Tekapo. It is disappointing to hear the room you were provided failed to meet you expectations, I note your reservation was for one of our standard hotel rooms which are by definition and are of course advertised as a ‘Sleep & Go’ type accommodation. A recognised challenge for us is to ensure that all of our Agents and methods of booking are correctly informed of the size of the room. After arriving at the hotel, depending on the property occupancy, we are sometimes able to offer upgrade options. These upgrade options for larger room types incur additional fees as would happen in most all hotels. Rest assured that we have raised each of the feedback that you shared to our Management team so that we can address your concern directly.We hope to serve you again soon.Sincerely,
Vieraskäyttäjä
Hotellihuone
Majoittunut 5. 2025
Perhe
2 arvostelu
10/10
Ylivertainen
Lähetetty 7.6.2025
excellent
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
👍🏻👍🏻👍🏻👍🏻 good place and good location and good view
Käännä
Majoituspaikan vastaus: Dear Bennie,Thank you for taking the time to tell us about your experience at the Peppers Bluewater Lake Tekapo. We are glad that you loved our accommodation, and it feels great to know that our staff and service left a positive impression on you. We also hope your stay was comfortable, and you had easy access to everything you needed.We look forward to welcoming you again soon.Sincerely,
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to tell us about your experience at the Peppers Bluewater Lake Tekapo.It is disappointing to hear the room you were provided failed to meet you expectations, I note your reservation was for one of our standard hotel rooms which are by definition and are of course advertised as a ‘Sleep & Go’ type accommodation. A recognised challenge for us is to ensure that all of our Agents and methods of booking are correctly informed of the size of the room. After arriving at the hotel, depending on the property occupancy, we are sometimes able to offer upgrade options. These upgrade options for larger room types incur additional fees as would happen in most all hotels. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
Youmiyomi
Kahden makuuhuoneen sviitti vuoristonäköalalla
Majoittunut 4. 2025
Matkustus ystävien kanssa
5 arvostelu
6.7/10
Lähetetty 26.5.2025
我最近入住了 Peppers Bluewater Resort,整體體驗有好有壞。
優點方面,周邊景色非常優美,房間也相對寬敞。而且從酒店本身就能欣賞到星空,無需專程前往著名的牧羊人教堂,這一點非常加分。
但也存在不少問題。儘管我們提前一週預訂並且在規定入住時間之後才到達,但房間依然沒有準備好,打亂了我們的行程安排,導致錯過了預約好的温泉項目。最初安排的房間也很臟,工作人員在處理這一問題時的態度和效率也不理想,帶來了很大不便。
後來換的房間裏有很重的咖喱味,地板很黏,還有食物殘渣,清潔不到位。考慮到我們訂的是山景套房,一晚價格接近人民幣3000元,這樣的體驗明顯與價格不符。
希望酒店管理層能重視這些問題,Peppers Bluewater Resort 本有潛力成為一次非常棒的住宿體驗,但現在還需做出明顯改進。I recently stayed at Peppers Bluewater Resort and had a mixed experience. On the positive side, the surrounding scenery is beautiful, and the rooms are relatively spacious. Additionally, the ability to stargaze directly from the hotel without needing to travel to the Church of the Good Shepherd is a significant plus.
However, there were several downsides. Despite booking a week in advance and arriving well past the check-in time, our room was not ready, which disrupted our plans and caused us to miss our spa appointment. The initial room was also very dirty, and the staff’s handling of the situation was not ideal, leading to a lot of inconvenience.
Furthermore, the new room had a strong curry smell and was not thoroughly cleaned, with sticky floors and leftover food crumbs visible. Given the high price point for a mountain view suite, the overall experience did not match.I hope the management addresses these issues, as the potential for a great stay is there, but improvements are definitely needed.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to tell us about your experience at the Peppers Bluewater Lake Tekapo. I am very pleased to hear that you appreciated the location and convenience of our hotel. We take our guests’ feedback seriously, and your experience has allowed us to identify areas where we can improve. We assure you that corrective measures have been implemented to address the lapses in our service. We value your loyalty, and we sincerely apologize for any inconvenience caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
방이 생각보다 상당히 좁고 창문을 열면 사람들이 다니는 길이여서 창문도 열수가 없어서 상당히 불편했습니다 .. 가격은 많이 비싼데 가격대비 여러가지 불편했습니다
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort. We take our guests’ feedback seriously, and your experience has allowed us to identify areas where we can improve. We assure you that corrective measures have been implemented to address the lapses in our service. We value your loyalty, and we sincerely apologize for any inconvenience caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,