Vieraskäyttäjä
3. lokakuuta 2024
My husband and I were blessed with an opportunity to "get away" to reconnect for five days at this beautiful resort. Due to a temporary handicap, I was unable to stay where there were any stairs to climb. The staff knew this ahead of time and was able to provide us with a room I could just "roll into". We stayed in one of the "Townhomes" and it was a refreshing time for us both. The only problem we had was when our air conditioning went out late Tuesday night. At first, we didn't notice; however, because it was a week of unusually high temperatures, we realized it before noon on Wednesday. The staff came quickly to our aid and discovered our a/c compressor was frozen. They tried to find a place for us to move to...but they were booked unless I could do stairs; so, we opted to stay put and they brought us some box fans. It got extremely uncomfortable (82) in the room but that night, the boxed fans and the cooler air outside helped cool down the room to 69. Just as the maintenance man promised, he was back by 9:00 a.m. and the compressor had thawed. He was able to recharge it and we had no more issues. It was a great "time away" and we really enjoyed our stay. We even had one meal at the resort's restaurant...everything was delicious and the customer service was great!
Käännä