Best Western Plus Lake City

Best place. Great people, locations and awesome breakfast. Tammy is exceptional from breakfast. Just a pleasure being at this hotel. They understand hospitality.

Nothing special to tell about this hotel. It corresponds to the expectations.

Old hotel but keep clean

衞生：好乾凈 環境：安靜 服務：還好 設施：齊全 美國行愉快

I found the cleanliness of our room unsatisfactory and staff did not compensate. There was lots of hair in our shower that clearly did not belong to us. And dried snot on my headboard.

We pulled in late to the hotel and left early in the morning so we didn't spend much time on the property. The hotel was safe, clean and quiet. As long as I can get a good night's sleep, I'm happy. The breakfast didn't have as many options as I would like. I try to eat healthy and the choices were limited. We were located on the second floor and I liked having the large staircase that was located near my room. I would stay here again. The price and location were very good.

In the past we just used Marriot and Hilton and were pleasantly suprised about the Best Western experience. I will certainly use this hotel again in the future. Very friendly staff, clean hotel, super quiet room, the fact that we could open the window for fresh air mend a lot to us. Entire place was super clean. Easy access. person responsible for the breakfast was very attentive. However, as in most of the hotels, the eggs at breakfast could be so much better and make a big difference.

Not a good stay! Checked in and was asked if we would like a wake up call for breakfast, said yes 8:00AM was awoken at 5:30am when my husband answered the phone he said we Asked for a 8:00AM wake up not 5:30AM he said oh wrong room and hung up. Needless to say we couldn’t go back to sleep after a late 11:30pm check in. Complained to manager at check out she was uncaring and just said mistakes happen. In the wake of being tired we accidentally left my cosmetic case on the luggage cart called the hotel when we got home they did not have it. Stolen by staff or another guest who knows but staff nor corporate again seemed to care. I give this hotel 0 stars for poor and uncaring Customer Service!

All of the staff that we encountered were friendly The room was clean and comfortable. I would highly recommend this hotel.