Jacquelyn M
25. kesäkuuta 2024
I would like to share the Excellent Customer Service which begin before I even arrived at the hotel, I made a mistake online and immediately called the property and spoke with "Brandy" who was extremely nice knowledgeable and helpful; my journey continues with "Alexis" who assisted me at the front desk when I arrived she was very patient with a bubbly friendly personality!! My family and I needed assistance with bedding supplies; I was on the elevator with "Shannon" who advised one she completed her task, she will be right up... and she did exactly what she said she would!! "Yennifer" was also extremely helpful; we translated through Spanish to English to Body sign language ,but guess what I'm still extremely satisfied!!! "Shamico" was very polite and helpful when I needed guidance and directions. Last but not least the kitchen staff "Adriana" and "Sissy" gave very excellent customer service with a smile and not to mention the "Chef", the food was delicious !!! The hotel was clean, the room and the overall accommodations were very nice!! Thanks for your Expertise and Hospitality... we will stay with you again and again when we are in town. Best Regards, An EXTREMELY SATISFIED CUSTOMER
Käännä