Disney's Saratoga Springs Resort & Spa

The rooms and property are beautifully kept up with thoughtful decorations: the views of Disney Springs are spectacular, and there’s plenty of parking! The amenities are fabulous with a selection of different pools and hot tubs, we got a premium room to be guaranteed within a short walk of one of the pools and hot tubs. The coffee, fridge, freezer, kitchen, tub, shower; and televisions are also top quality! The room includes plenty of storage, a pullout bed in the living room, and a small bed for a child. They have activities featured daily here as well; and bus transportation is available to the Disney parks.

Perfect place to stay for your Disney vacation We stayed at Disney Saratoga spring for 5 nights before and after our cruise. The resort is the perfect location if you wanna to visit the parks. In close proximity of Disney spring with plenty of shops, restaurants and bars. The resort is pristine, the rooms are clean and have all the amenities. The kitchen is well equipped with all you need if you want to self cater. You don’t need you car to visit the parks as you can just hop on the free shuttle buses which takes you to the various parks.

This time I am rating it 4 stars though it has nothing to do with the 1 BR villa where we stayed nor the location because we spend a lot of time in Disney Springs which is nothing short of fabulous. We were booked a week stay but stayed only 2 nights out of the 7. Had a ticketing issue this weekend being a blockout on our AP. I am not going to bore you with all the details, but I was just thinking after being fiercely loyal customers for 20 of the 100 years of Disneyworld Parks & CruiseLine at that, they could've thrown us a bone for just the 1 day. I felt snubbed by guest relations in Disney Springs, and a couple of the front desk personnel back at the resort. I know it's simply being programmed to protect Disney's bottomline, but c'mon we visit Disney 3-4X a year, a little offering would've been a nice gesture on their part. BUT that's besides the point-because of wonderful cast members like Cathy & JEAN at the front desk, who just exude warmth, professionalism & a genuine caring for guests that walk-in through the lobby door. That makes us consider a return visit. We are coming back in March pre-cruise, but sadly, I am not going to renew the passes right away based on the outcome yesterday. Sorry Disney. I guess you win some, you lose some...it's just business.