Shambhala Fuerteventura

Quiet and relaxing.

Empiezo por felicitar a todos los que forman este que ha sido nuestro hogar estos dias en Fuerteventura. Lisa gracias por tu atención y comunicación. A los que están en el (Jablito pool bar) por su sonrisa, por hacernos sentir como en casa, por alegrarnos cada mañana que hemos ido a desayunar y con vistas al mar. Gracias tambien a katerin de limpieza (perdónanos si no se escribe asi) También mencionar a Sandra la masajista que compartimos un ratito con ella hablando sobre la isla. Nosotros cogimos el apartamento mas económico y nos sorprendimos porque es mas grande que lo que se ve en fotos. Destacar por su tranquilidad y limpieza. El apartamento es muy completo, con utensilios de cocina, lavavajillas, cafetera de cápsulas, vajilla ..etc La zona de la piscina es super tranquila VOLVEREMOS SEGURO, GRACIAS A TODOS POR HACERNOS UNA ESTANCIA DE 10. Paula y jonatan

Shambhala Fuerteventura is a fantastic hotel—modern, well-maintained, and beautifully designed. The facilities looked fresh and new, and the buffet breakfast was good and varied. Our apartments (the two of them) were well-equipped, and the location between Puerto del Rosario and Corralejo made it convenient for exploring the northern part of the island. However, our experience was significantly affected by a major issue. Due to a booking conflict, we were asked to change apartments after the first night, which already surprised us. The day after, as we were away at the time of the change, the hotel staff was responsible for transferring our belongings to the new apartment. When we returned, we discovered that some of our personal belongings had been stolen during this process. These included a protein shake, a protein yoghurt, and a packet of wipes, among other items. The explanation given was absolutely unacceptable: the staff assumed they could take any items they wanted because they thought we were leaving. We have kept all the pictures and screenshots from our WhatsApp conversations when the incident happened. The front desk offered to reimburse us for the stolen items, but we had to go through the hassle of repurchasing them ourselves during our time off. However, some were irreplaceable, as we had brought them from Belgium as gifts for a friend on the island. The hotel's only compensation was a 20% discount on a future stay, which we will certainly not be using, as we have no intention of returning. This experience left a lasting negative impression. It’s a shame, as Shambhala Fuerteventura could have been a place we would return to, but the lack of proper resolution for such an unacceptable situation overshadowed our stay. We have kept all proof and documentation in case the hotel management attempts to publicly deny anything stated in this review.

Il posto è davvero bello, super curato e con tutti i servizi: piscina, pool bar, palestra, work space, lavatrice ed asciugatrice. La signora Elisa è estremamente disponibile per qualsiasi esigenza. L’appartamento è dotato di tutti gli accessori in cucina, gli spazi sono ampi. Non c’è aria condizionata. Non abbiamo provato la colazione. In generale, ottimo per ricaricare le batterie e passare qualche giorno di relax!

Excellent short break. Lovely small.complex.

Tutto ok