Extended Stay America Suites - Los Angeles - la Mirada

Very homey feel and quiet and clean. I like most of the people behind the front desk, only 1 person whom I have had any type of issue with

If I could give it less than one star , I would but I booked this place at the last minute as I had a seminar to attend nearby . As soon as I checked in , I found out that this hotel was not a part of the Extended Stay America franchise anymore and it is now privately owned so I figured since it was under new management , it would be quite an improvement from the past property . However , as soon as I got into the room , I was relatively shocked to find out that there were visible stains on the carpet from God knows what and apparently , whoever is responsible for maintaining the place is evidently not doing their job at removing these dried up stains . When I tried to walk out the back door , I saw what appeared to be a group of ***** hanging out in the parking lot so I had to wait until the coast was clear to get the rest of my stuff out of my car . Like its predecessor , the ESA , you would have to walk up to the front desk to get a fresh set of towels and don’t expect housekeeping to clean your room unless you stay there for a long time ( which I don’t intend to given the state of poor maintenance on the property ). Also , I found out that my keycard was always deactivated each time I left and had to ask the front desk to re-program it for me . Larry , the place reeks of cigarettes with trash scattered about in the parking lot and the staircase by the back door .

Pleased to find a close by location that was a pet friendly place and had kitchen in room and the staff were friendly.

This hotel should be rated 0 or negative (absurd) if possible. Be highly aware that this hotel may cancel your reservation right before your check-in time with a lie of "invalid credit card". They will provide you an opportunity to stay in it with an elevated room rate.

Stayed here for 10 days. Could hear the people above me walking around their room. When I leave, I always shut off all the lights. Upon my return the main light was on in my room. When I asked they said no one had been in the room. No housekeeping in the 10 days I was there. When I asked about it, they said housekeeping happens every 5 days. After 5 days, I inquired again, still no housekeeping

Smooth check in process. Excellent location next to the freeway. Room was good with a kitchen and a nice bathroom. Everything was clean and had a good night. Ordered food delivery and no issues. Reasonable price and great for last minute stay