Home2 Suites by Hilton LaGrange

Our experience at the Hilton LaGrange was nothing short of amazing, and that is entirely thanks to Ms. Toni! From the moment we arrived, she went above and beyond in every possible way. She greeted us with such warmth and kindness that we immediately felt at home. We were traveling with our girls, and Ms. Toni surprised them with chocolate treats—such a sweet gesture! When one of the girls didn’t care for chocolate, Ms. Toni didn’t hesitate to get her fresh strawberries instead. That level of thoughtfulness is so rare and so appreciated. She gave us incredibly helpful tips, like how to get over to the Lodge and save on parking. But she didn’t stop there—she personally drove over to the Lodge to deliver a key card so we could conveniently enter from the side. Who does that? Ms. Toni does! We also needed a place to change before checkin, and she generously let us use the conference room, making the whole experience smooth and stress-free. And as if that weren’t enough, we noticed she had even brought fresh flowers from home to decorate the front desk—just another example of her pride and care in her work. Ms. Toni is an absolute gem. I have truly never experienced customer service like this. She made our stay unforgettable, and we are so grateful. Hilton is lucky to have her!

Clean and location was good for us. Staff was ok. A little pricey but nice property.

Nice breakfast. Large room was perfect for three adult men