Lord's Residence Boutique Hotel

Doskonała lokalizacja, miła obsługa recepcji, wspaniałe śniadanie. Pokój nr 9, w którym nas umieszczono nie dał się ogrzać, w łazience było tak zimno, że trudno było wziąć prysznic, z którego woda ledwo leciała. Zamknięcie od zewnątrz drzwi od pokoju zajęło nam 15 minut. Mieliśmy czajnik, ale nie było nawet dwóch torebek herbaty. WIFI bardziej nie działało niż działało. Czuliśmy się bardziej, jak pod namiotem, a nie w hotelu butikowym. Wystrój pokoju był bardzo słaby jakościowo.

On arrival several omission's and untruths in the description of the hotel and room became apparent. Free parking, Mini Bar, Garden, Outside seating area, reliable Wifi, Soundproofing where not true! The omissions where also not helpful as i am disabled - so the car ark not being near the hotel with cases to carry was appalling, Power cuts and medication needing refrigeration and three flights of steps before you reached the accommodation ALL should have been highlighted so I as a consumer could have gone ahead with the booking OR Looked elsewhere. On day two I had to ask to to change rooms due to the noise of the road throughout the night. beeping and screaming from cars which i understand is a nightly event. The room change made no difference as the room was located above a jazz Club - however that did curtail in the early hours! The other reason for changing rooms was I wrote a strong letter pointing out that dead human skin (black and think) on the shower hose, had no hot water and power cuts! The owner did meet me on the fourth day and went through my concerns - basically saying - i should have expected it! Breakfast was served at a nearby Cafe - (ANOTHER OMMISSION) and every breakfast (seven in total) served on cracked & chipped plates! having forty-five years of international travel to the USSR and South Africa as well as throughout the Med, I have never experienced such conditions and did advise the owner I would be be writing a review both on bookinng.com and trip advisor.