Nurel Shark Residence

Yorumları okuyarak giderim bu otel hakkında kahvaltısından çok bahsedildigini gördüm çok haklılar kahvaltı nefis çalışanlar ki onlardan Işıl ve Ceyda dan bahsetmeden geçemeyeceğim çok kibar ve guleryuzluler kısacası hiç düşünmeden gidin derim

Tekrar kalabilirim.

Harika, tertemiz bir otel, şehir merkezinde. Roof katı, restaurant, ilgili güler yüzlü personeller, uygun fiyat politikası, ev gibi odalar. Memnun kaldık, her gelişimizde tercih edecek gibiyim, velhasıl güzel bir Kıbrıs tecrübesi.

Very good Turkish food, lovingly served by a nice staff. Beautiful décor. Great views! Highly recommended! Good value for money. Also the rooms in this hotel are very clean, spacious with very good beds. Here, too, the price-performance ratio is very good. All in all, very appealing. Good location.

The first bad impression of this place is the entrance! The street is on the way up and the there’s not even the entrance for the wheelchair! We booked for two nights but because of the ferry we couldn’t reach the property on time, I tried to extend the reservation but nobody answer me through booking and it was not even possible to do it. I booked again a new reservation for one night, when we arrived the receptionist and everyone shown a fake smile. Upon our leaving they call the taxi saying it would have been arrived within 5 minutes, but we have been waiting for 30 minutes ridiculous! We understood a bit of Turkish and people in the reception talked also bad about us.. the restaurant, we asked for still water and they answered we don’t have it! The orange juice came after 20 minutes! we ordered two cheese burgers (they were not burgers,only tomatoes cheese and lettuce) arrived after 30 minutes with empty restaurant!No one is available to comunicate in English in the restaurant in 2024 is embarrassing something like that! For dinner we order Parmesan mashrooms and beef with potatoes and broccoli, the mashrooms was tasted off… and the beef and potatoes too saulty Breakfast also very poor! And not available to do even room service! The room missing the iron and dryer, also is very hot. Only one lift in the building with a lot of rooms, the pool closes at 10pm but at 7:30pm is already dark and the lights still off, there is not a phone to call the reception if you need help, there is no steps for exit emergency. 0 stars never again!

Very bad experience, first of all we arrived and our room was not available and they told us it will be available after 3 days from the arrival date, they gave us 2 smaller rooms instead which we were fine with, full amount was paid in advance and as a compensation the manager promised us a late checkout, during the stay my friend had to book an extra room for a guest and payment was supposed to be on our last day, the receptionist knocked on our door the day of checkout and asked to leave, we reminded her about the promise of her manager and the action she took was such a shock, she called the police claiming that we are refusing to pay the one extra dat we booked even though she knows payment was on our checkout day and they came knocking on our door asking for passports and making drama. I wouldn’t recommend dealing or staying with them because of their services and fake promises