One of the prettiest hotels I have been in in Japan. The staff were fantastic and were always helpful, even going so far as walking us out to the main street to reach our transportation. Just amazing.
Käännä
Vieraskäyttäjä
River Suite Balcony
Majoittunut 1. 2024
Yksin matkustavat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.5.2024
非常安靜,頂樓的餐廳可以眺望那些著名景點,服務也很好。
Käännä
6/8
Baronxiansheng
Premium Room City
Majoittunut 3. 2024
Liikematkustajat
7 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 2.5.2024
還行,設計感沒有那麼足,價格不便宜,體驗就還行
Käännä
Lvyouzhe-jiajie
Majoittunut 5. 2023
Matkusta ystävien kanssa
39 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 27.8.2023
出行方便,房間舒適,如果能有更優惠的價格就完美了
Käännä
Alison
Majoittunut 5. 2023
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.7.2023
Nice, Staff very helpful, environment so beautiful, Can ride their bicycle to look around city!
Käännä
Jason
Majoittunut 3. 2023
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.4.2023
New and clean. Great river view and nice detailed design. Excellent service by the hotel staff.
Käännä
Lisa
Majoittunut 3. 2025
Perhe
5.0/5
Ylivertainen
Lähetetty 1.4.2025
This is an incredibly special place. It is an
architectural masterpiece. The service is impeccable. The location is excellent. The staff pays attention to every detail. What a beautiful stay we had in Kyoto at this amazing space. Thanks to Serj and Eri and Katsuya and the rest of the staff - we will be back!
Käännä
Majoituspaikan vastaus: Thank you very much for your encouraging review. Our entire team including our designers are thrilled! We are so glad that you like our neighborhood and found us a good base for exploring Kyoto. It has been our pleasure to look after you. Sergei, Eri, Katsuya and everyone else are pleased to make your acquaintance. Kyoto is beautiful in all seasons. We look forward to welcoming you again soon.
Xiaodong
Majoittunut 1. 2025
Perhe
5.0/5
Ylivertainen
Lähetetty 11.2.2025
A boutique hotel located in a tranquil neighborhood beside the beautiful Kamo-gawa River and definitely a highlight of our trip in Kyoto. Very convenient guest rooms with modern-style design combining traditional Japanese elements. Superb and helpful staffs. All of these made a lasting impression on me and gave me wonderful memories.
Käännä
Majoituspaikan vastaus: Thank you so much for your kind support. We are thrilled to be considered a highlight of your trip, and very grateful for your kind remarks. It's been our pleasure to look after you, and hope we can be your home away from home for your future visits. Kyoto's distinct seasons, rich culture and diverse cuisine all make for wonderful experiences. We look forward to welcoming you again soon.
Andley
Majoittunut 1. 2025
Perhe
5.0/5
Ylivertainen
Lähetetty 5.2.2025
Our family of four spent four amazing nights at Genji Kyoto over Christmas. The hotel is amazing in every way. We had two adjoining rooms behind one front door. The rooms are very large, with a table and sitting area for breakfasts. We enjoyed both Japanese and Western breakfasts. The breakfasts were outstanding and an amazing way to start each day. The bathrooms are amazing and we enjoyed the large bathtubs every single day. The rooftop is beautiful although it was a little too chilly for us to enjoy in December. We loved the quiet neighborhood where Genji is located. The staff was very helpful ordering taxis for us and walking us to the end of the street every time they arrived. The staff also made a Michelin dinner reservation for us one evening. I just cannot recommend this charming, lovely hotel enough. It was perfect in every way.
Käännä
Majoituspaikan vastaus: AndleyThank you so much for your motivating support. We are very glad that the adjoining rooms worked out for your family and that you were able to relax in our baths on the chilly days. Our quiet neighborhood embodies a local culture that evolved from a long history, and we are very grateful for your kind appreciation. Kyoto is beautiful in all seasons, and we have many good recommendations up our sleeves. We hope you will visit again as we look forward to welcoming you and your family soon.
killergiraffes94
Majoittunut 12. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 23.1.2025
We stayed here for four nights and absolutely loved it. The hotel is in a great location - close enough to the major tourist attractions of Gion and the surrounding area, but removed enough to provide a quiet respite. Excellent design, lot's of the rooms overlook the river, but we had the Garden Premium double on the ground level which was very cozy and had a wonderfully laid out bathroom with rock garden that flowed into it. Everything about our stay was perfect. We loved having breakfast on the rooftop and the hotel was extremely helpful with providing itinerary suggestions and booking restaurants. Would stay again in a heartbeat!
Käännä
6/9
Majoituspaikan vastaus: killergiraffes94Thank you so much for your kind support. We are thrilled to hear that you enjoyed staying in our garden room and resonated with the design of the hotel. "Close enough to the major tourist attractions... but removed enough to provide a quiet respite" - this is such a succinct way to describe our location, including why we chose it! We are very grateful for your gracious appreciation. It's been our pleasure to look after you and we look forward to welcoming you again soon.
Galina
Majoittunut 11. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 18.12.2024
This is a fabulous hotel from all points of view: convenient location, gorgeous design, excellent amenities, but most importantly staff who go out of their way to accommodate the guests. Everyone was excellent. Many thanks to multilingual Sergei who takes special care of his guests.
I highly recommend this hotel and will certainly return if I have another opportunity to be in Kyoto.
Käännä
Majoituspaikan vastaus: Thank you very much for your encouraging review and kind remarks. We are all highly recharged and motivated! We are so glad that you resonate with our design and found our location convenient for exploring Kyoto. It has been our pleasure to look after you and we look forward to welcoming you again soon.
Christian
Majoittunut 9. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 20.10.2024
Excellent boutique hôtel. Très confortable avec un air de ryokan par les petits jardins visibles de la chambre et le décor général. Très bien situé et un personnel aux petits soins pour les clients. Remarquable expérience.
Käännä
Majoituspaikan vastaus: Thank you for your kind review. We are very pleased that you found resonance with our design and felt the intimacy of our small hotel. It is our pleasure to look after you. Kyoto is beautiful in all seasons. We look forward to welcoming you again soon.
Verified traveler
Majoittunut 11. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 15.12.2024
Amazing stay at this hotel. Great service, they are all super helpful and friendly. We had our Japanese breakfast at the terrace. Food was delicious and amazing view!
Highly recommend this hotel.
Käännä
Majoituspaikan vastaus: Thank you so much for your encouraging review. We are very pleased that you enjoyed your stay and found our team helpful. We are very grateful for your kind recommendation, and hope that you will make Genji Kyoto your base for exploring Kyoto in future visits. We look forward to welcoming you again soon.
Mei_C
Majoittunut 11. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 27.12.2024
Our 3rd stay. This time round, we had a fast check-in. As usual, the check-in process was accompanied by a good variety of beverages choices. The good: Speedy service for every phone call to reception. Heated floor in the bathroom. Lovely garden upstairs. You can have breakfast there but we always prefer the comfort of in-room dining. Foam pillows in room before arrival as per our request - most hotels always forget our requests so it's lovely that they pay attention. We also appreciate that our room was nice and bright even at night so that we could pack our luggages. Plus, there is a vending machine outside our hotel. Just opposite the main entrance. Most importantly, the breakfast is still superb!!! The main reason I keep returning. The not-so-good: The room runs hot. Lowest aircon temp is 20 degrees. 2nd night woke up feeling sweaty and that was in autumn! Only one tissue box in the room. Washer dryer was slow. 3 hours to dry. The staff were really kind and helped us clear our laundry in the middle of the night and left the clean clothes in a basket outside our room door. Location Not bad. We took taxis: ¥1400 from Kawaramachi Street to hotel , ¥5000 from the nearest main rd to Togetsukyo ¥1000 to Gion entrance On foot: 7 to 12min walk to nearest Family Mart and Lawsons near the train station. If you need to go back to the Kyoto train station, ask the hotel to help you book maxicab 2 days in advance. Ryo was a great help. Even helped us with our luggage to a side street to load into the taxi. I will return. The view from the balcony is nice and peaceful with the ducks swimming in the river. If you find this review helpful, please vote for me. Thank you.
Käännä
Majoituspaikan vastaus: Mei_CThank you for your lovely review but most of all, thank you for making us your home base for exploring Kyoto! We are very grateful for your warm and encouraging remarks, and are so glad that our breakfast and service standards have continued to meet your approval. Your comments on room temperature and amenities are very helpful, as we are constantly looking for ways to make improvements. It has been our pleasure to look after you, and we look forward to welcoming you again soon.