Hilton Garden Inn Kyoto Shijo Karasuma

This has been our second long stay at the Hilton Garden Inn, this hotel has become my stable wherever I am in Kyoto. We are pleased with the service and the ‘hilton standard’ during the 7 nights we have stayed here, but we find there is a few tiny little things that can improve to make the stay experience better: the hairdryer is way too big, we are of normal Asian female size, we find it hard to blow dry our hard without stretching out our arms and it gets really tired 😅. Second is the toilet roll, the spare roll is placed too low to the floor and tightly covered, we find this to be a little hygienic concern. Overall we are satisfied with our stay and looking forward to come back again!

Loved everything about this hotel. Located in convenient area where you can walk around and explore the beautiful Kyoto city, temples and shrines

best hotel in kyoto, i have good stay with them, staff is helpful, room is clean, location good, subway is nearby

Though may not be near train station, the hotel being under Hilton group is clean, comfortable. Good for families travelling .

Convention location to nishiki market and kiyomizu. Quality service and cleaning room.

the hallway and structures are good and beautiful the combination of made from wood materials and green motifs give relax feeling but the linens like  pillow and bed cover are smells someone's already used and theres few small hairs all over the beds and under pillows, also the cups and spoon are looks used、the staffs at the counter dont even greet costumers when passing thru.

Hotel rooms were full of mold from improper ventilation /airing that made moisture stick in the rooms and create mold. We didn’t like it and would not come back

Hotel location wise a 10 min walk to Shi-jyo the high street of Kyoto and a 20 min walk to Kyoto Station. It is on Karasuma a major N-S street in Kyoto chess-board like -city plan, with metro stations and bus stops within walking distance and easy to get around to tourists sights. The hotel has a big dining area for breakfast and the staff attentive and helpful. The room is clean and provided with pyjamas instead of Japanese yukata. There is a bicycle rental shop Sunshine, 5 min walk away. Major road in Shij-jyo has strict hours where bicycle is not to enter

Good location with very neat and clean facilities. The room is bit small but otherwise a perfect stay!