Overall speaking, their service and hospitality were excellent. The amenities were sufficient. In addition, there were washing machines which were free to use. The view from the hotel was also scenic. You can experience the tranquility.
Käännä
Majoituspaikan vastaus: Thank you very much for choosing to stay with us and for sharing your wonderful feedback. We are thrilled to hear that you had an enjoyable experience and that our service and hospitality met your expectations.We are especially glad that you were able to enjoy the scenic view and the tranquility our location offers. Your kind words mean a great deal to us, and we will continue to strive to provide exceptional experiences for all our guests.Thank you once again for your valuable feedback, and we look forward to welcoming you back in the future.THE HOTEL HIGASHIYAMA
cindyapple
Majoittunut 11. 2024
Matkusta ystävien kanssa
5 arvostelu
4.8/5
Mahtava
Lähetetty 27.2.2025
非常好,推薦
Käännä
Majoituspaikan vastaus: 感謝您選擇入住我們酒店,並抽出寶貴時間分享您的評價。得知您對我們的服務表示滿意,並願意推薦給他人,我們深感榮幸。您的肯定是我們不斷努力的動力,我們將繼續努力為每位賓客提供高質量的服務和舒適的入住體驗。期待未來能有機會再次為您服務。THE HOTEL HIGASHIYAMA
Vieraskäyttäjä
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
4.5/5
Mahtava
Lähetetty 24.2.2025
This hotel in Kyoto’s Higashiyama district blends Japanese charm with modern luxury. My room was spacious, clean, and comfy, with a great bed and soaking tub. The staff were friendly and helpful, arranging my private onsen and offering a free shuttle to Kyoto Station (20 minutes away). It’s near Higashiyama Station and Gion, yet peaceful. Breakfast was delicious—Japanese and Western options—and the tea-themed onsen was a highlight. The gym’s solid, but I loved the garden more. It’s not central, but the shuttle compensates. Parking’s 2,000 yen/night. A luxurious, authentic gem—9/10, I’d stay again!
Käännä
Majoituspaikan vastaus: Thank you very much for choosing to stay with us and for sharing your wonderful feedback. We are delighted to hear that you enjoyed the spacious room, the blend of traditional Japanese charm with modern luxury, and our convenient amenities such as the private onsen and shuttle service to Kyoto Station. It’s also great to know that you found our breakfast offerings and the tea-themed onsen to be highlights of your stay.We truly appreciate your kind words regarding our staff, and we are glad that they were able to make your experience even more enjoyable. Your comments regarding the peaceful atmosphere of our hotel, as well as the gym and garden, are also highly valued.Thank you once again for your thoughtful review. We look forward to welcoming you back for another memorable stay in the future.THE HOTEL HIGASHIYAMA
Majoituspaikan vastaus: Thank you very much for choosing THE HOTEL HIGASHIYAMA KYOTO TOKYU, A PAN PACIFIC HOTEL.Thank you for taking the time to send us your feedback.The entire staff is very pleased to hear that you were satisfied with your stay.We hope you will visit our hotel again when you come to Kyoto.Please take care of yourself during this season.