SEONG TEE
30. huhtikuuta 2025
My family is actually excited and looking forward to stay in this hotel because of the tatami style room type, unfortunately the front desk and the attitude really bring the whole experience down. The night shift lady is not helpful enough to offer the room blanket for my kid( they only has the thick blanket, which isn’t reasonable for the humid hot weather at night), also the pillow given is so thin, even a kid also barely want to sleep on it.
Also the towel often forgotten to give extra one set for my kid, even I’ve registered my kid and we paid my son accomodation as well. Feel being treated stingily on thing or service can offer.
The second floor laundry machine also a nightmare, hotel only offer two washing machines and it isn’t powerful enough to dry the clothes, because don’t want to occupy the machine for too long, have to take the wet clothes back to the room.
Very inconsiderate and unwilling to offer extra miles for service. Really unfortunate as we like the hotel location and room type so much.
Another downside is the refrigerator in the room do not has freezer. The second floor microwave is very basic
Käännä