Lili Kyoto

Will come again

The place has an excelente location, easy to get there. The room was cleaned and organized. However, there is no person at the front desk to ask questions or ask for help. The code for entering to the room was sent by SMS, but since we were traveling the service for SMS of our phone company does not work outside our country, so we did not receive the message since we were traveling. They do not have an e-mail address, so the check in instructions could not be send there. When we arrived to the place was late and we found the front desk empty even though we still arrived in the front desk service hours. We had a hard time contacting the hotel but luckily could get some help in calling the administration to get our room number and the code.

根據電郵訊息自助入住，沒有前台服務員。房間大、較舒適、有旅遊資訊提供。但沒有微波爐洗衣機等方便客人的配置。建議入住前先查詢是否有收到電郵通知，如果沒有即時聯繫客服解決。