The Gran Resort Elegante Kyoto arvostelua

최악의 숙소입니다. 1. 위치가 시내와 너무 멀어요. 주변이 주택뿐이어서 커피가게, 편의점 조차 근처에 없어요. 2. 폐업 직전의 호텔 느낌. 투숙객이 거의 없는 빈집 느낌. 복도등 건물내에 심한 냄새가 진동합니다. 3. 서비스는 최악. 외국인 프론트 종업원으로 기초 영어조차 불통. 4. 다다미방에 3인 숙박으로 예약 결제했으나 현장에서는 1인 숙박으로 나와있어 추가로 2인에 대한 숙박비를 청구했어요. 사이트에서 정상 예약으로 확인됐는데도 사이트의 문제라면서 2인에 대해 추가 지불을 요구하여 어쩔수없이 추가 지불하였음. 꼭 참고하세요

surely great enough

設施齊全，衞生乾淨，環境優美，服務周到。

Tranditional hotel. If you book the tatami room, do note that there is no shower in that type of room. Its shared with other guest but tattoo is not allowed. I have tattoo, it nice that the hotel upgraded to the room with beds, tatami and showerfor me. Thanks to the hotel!

雖然trip上寫了有私人浴室，但是前台工作人員説所有和式房間都是沒有浴室的，無奈衹能去大浴場洗澡。但到了大浴場發現，竟然有媽媽帶着已經有自理能力的小男孩進去女湯洗澡，讓我感覺有些不適。 另外被褥有些發黴（但有替換的乾淨床單） 優點是早餐很精緻

服務非常好 但酒店有年頭了 衞生非常不好 被子上有血。。。

Didn’t like anything about it ; especially our guest services experience. Would not recommend.

Very friendly staff and occomodating

The traditional room was great! Honestly loved it. Gave me that nice Japanese vibe I wanted and bathing in the bath house was a plus cause each time I went it’s like I had the whole place to myself. Really added onto the whole Japanese lifestyle. Great place in my opinion

大浴場が広く清潔感もあり良かったです

Short walk from the bus stop and a bit longer to the imperial palace. Nice traditional Japanese style rooms

A good option to stay in Kyoto…but While my wife and I had a nice stay at the hotel, I have a few useful pieces of information for foreigners travelling to this hotel. 1. The rooms don’t have a bath or shower. You wash in the hotel’s bath. If you have tattoos you will only be able to wash late at night for cultural reasons. The baths however were lovely. Sitting in a hot tub after walking 25k steps in a day is really nice. I looked forward to my long soak by the end of the 3rd night. 2. The futons provided are Japanese style, not Western style. I had a good sleep all three nights but in my ignorance I expected a sofa bed. 3. We booked a smoking allowed room thinking it would be okay because it was cheaper. The highway of the floor and the actual room smelt really strongly of tobacco. Like someone was smoking strong cigars. If the smell bothers you, you will find staying there difficult.

The customer service was excellent. The team helped us expedite our luggage delivery to Narita. They were very kind, accommodating, and courteous to all their visitors. The cleaning team was also polite and kind. When we went to cycle around the neighbourhood, they were very kind to inform us about tourist spots in the area especially we were on the search for cherry blossoms. 🌸😁 I would definitely recommend this hotel to my friends and family. Thank you for our wonderful stay in your hotel.

大きなお風呂のあるホテル 大浴場はお風呂が広くて気持ちよかったです。