It’s so clean with all u need amenities! Staff are so friendly! Even tho there are still cons like location and u have to give back the key to front desk every time u going outside, but I will still rate it 5/5
Käännä
Kinyou
Double Bed Suite Garden View 1F [Luxury] [Double Room] [Non-Smoking] [Garden View]
Wonderful Stay!
We had an outstanding stay at Tomoya Residence Hotel. The staff could not have been more helpful or polite, the location was excellent for exploring the back streets of Kyoto, and the room itself was perfect for our family of three to have a comfortable space with thoughtful details throughout. Such a nice, intimate hotel - cannot imagine a better place for us to have started our trip in Kyoto. Thanks to the team at Tomoya for a memorable visit!
Käännä
Majoituspaikan vastaus: Dear AnonymousThank you so much for your reivew.We appreciate your kindness and gentleness very much.We would definitely share this with all of our staff and keep making effort to provide good service. We sincerely appreciate your comment again and look forward to welcoming you here again. Best regards, Front desk team
rachelhua
Majoittunut 6. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 2.7.2024
That’s a great addition. Here’s the full review with your new sentence integrated: My mom and I visited Kyoto during hanami season in April. We stayed here for one night, and the suite we booked was perfect for its value, even during high season. This is my sixth visit to Japan and approximately tenth hotel, and I can confidently say this was the very best in terms of value and service. However, what is even more commendable is the level of service offered here. For instance, my mom and I were trying to navigate our way back to Osaka late at night, hours after we had checked out. The kind gentlemen at the front desk could not have been more helpful, assisting us in selecting the best train and providing detailed instructions to reach the appropriate station. They were patient and caring, embodying the absolute best of the world-renowned Japanese standard of service. We cannot wait to return on our next visit to Kyoto.
Käännä
Majoituspaikan vastaus: Dear rachelhua Thank you so much for posting warm and positive comment for us on Tripadvisor. It is our pleasure that you had a great and comfortable time with us. We would definitely share this with all of our staff and keep making effort to provide good service. We look forward to welcoming you again in this beautiful and traditional city. Thank you. Yours sincerely, Front Desk Team
PMFSousa
Majoittunut 5. 2024
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 5.6.2024
Hotel muito bom, próximo a uma estação de metrô, permitindo acesso às principais áreas da cidade. Foca bem próximo ao palácio imperial. Às instalações são novas e a equipe de atendimento é muito gentil e prestativa. O café da manhã é simples e servido no próprio quarto. Boa alternativa de custo x benefício para uma estadia em Kyoto.
Käännä
Majoituspaikan vastaus: Dear PMFSousa, Warmest greeting from Tomoya Residence Hotel. Thank you very much for staying with us and we are delighted to note that you had a pleasant experience with us and truly appreciate your valuable feedback. Your review was a pleasure to read and it is always great to know that we have met all your expectations. This truly motivated us to do our best for the guests. Once again, thank you for your last visit and we do hope that the next one will be very soon. With thanks and appreciations, Front desk team