Majoituspaikan vastaus: Dear Guset, Thank you very much for your wonderful review. Thank you for your second stay at our hotel.We appreciate your comments on our rates and location.We look forward to welcoming you again.Front Desk
Vieraskäyttäjä
Majoittunut 1. 2025
Yksin matkustavat
5 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 15.2.2025
Good location and walk about 5 mins to koyto station. Hotel keep clean and receptionist provide wonderful service
Käännä
Majoituspaikan vastaus: Dear guestThank you very much for staying with us.Furthermore, we do appreciate your review.We're glad to hear that our location near the train station is convenient for your trip. We're also glad to hear that our receptionist is wonderful.We hope to welcome you back to our hotel on your next trip to Kyoto.Front desk
Vieraskäyttäjä
Huone(parivuode)
Majoittunut 12. 2024
Pariskunnat
4 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 5.2.2025
위치 교토역에서 걸을만 하기 가깝고
직원들 친절
시설 아주 깔끔 쾌적
방도 일본 치고 나름 넓은 편 ㅎ
만족했어요!!!
가성비 숙소로 아쥬 굿
Käännä
Majoituspaikan vastaus: 친절한 리뷰 감사합니다! 편리한 위치와 친절한 직원들, 깔끔한 시설을 즐기셨다니 기쁩니다. 또한, 방이 기대에 부응하고 숙박에 좋은 가성비를 제공했다는 점도 기쁩니다. 앞으로 또 뵙기를 기대합니다!프론트 데스크
Jun hing tan
Huone(parivuode)
Majoittunut 12. 2024
Yksin matkustavat
8 arvostelu
10/10
Ylivertainen
Lähetetty 3.2.2025
Location is close to subway . Easy access to bus terminal JR Shinkansen . Exit west and you can see ibis hotel is right behind it.
Käännä
Majoituspaikan vastaus: Dear GuestThank you for your review. We are glad to hear that you found our location convenient, with easy access to the subway, bus terminal, and JR Shinkansen. We truly appreciate your feedback and hope to welcome you again in the future.Front Desk
野豬2隻
Huone(parivuode)
Majoittunut 12. 2024
Pariskunnat
12 arvostelu
7.0/10
Lähetetty 11.1.2025
酒店位置不錯, JR 站行黎大約10分鐘左右, 有巴士可以去清水寺, JR 可以去好多地方, 不過reception 一般般, 唔太helpful, 整體還境還可以
Käännä
Majoituspaikan vastaus: Dear GuestThank you for your review and for sharing your experience with us. We are glad to know that you found our hotel location convenient and appreciated the nearby transportation options, such as the JR station and buses to Kiyomizu-dera. However, we sincerely apologize if our reception service did not meet your expectations. Your feedback is valuable, and we will work to improve our service to better assist our guests in the future. We hope to have the chance to welcome you again and provide a more satisfactory experience.Front Desk
Majoituspaikan vastaus: Dear GuestThank you for sharing your experience. We deeply apologize for the confusion regarding your room assignment and the discomfort you experienced with the bed size.We understand how frustrating this situation must have been, and we truly regret that your stay did not meet expectations. Please rest assured that we take all feedback seriously and will work closely with our platform to ensure this does not happen again in the future.We hope you will consider giving us another chance to provide a better experience in the future.Front Deskホテル エムズ・エスト京都駅南
Majoituspaikan vastaus: Dear Mr. or Mrs.ErgoushizhixiaomaoThank you very much for staying with us, and we sincerely appreciate your thoughtful review.We are delighted to hear that you found our hotel clean and conveniently located near JR Kyoto Station. It is also wonderful to know that our front desk staff made a positive impression on you. Your kind words about the ease of dining and shopping in the surrounding area are greatly appreciated.We hope you had a memorable time exploring Kyoto and enjoying the beautiful autumn foliage. It would be our pleasure to welcome you back on your next visit to the city.Sincerely,Hotel M's Est Kyoto Station SouthFront Desk
Majoituspaikan vastaus: 尊敬的客人,您好!首先,非常感謝您選擇入住 HOTEL M's EST KYOTO STATION SOUTH,並分享您的寶貴反饋。對於您所提到的房間清潔服務中出現的問題,我們深感抱歉。我們理解您的不滿,併為給您帶來的困擾表示誠摯的歉意。我們會立刻與相關團隊溝通,確保此類情況不再發生,並加強員工的服務培訓,以提供更高標準的清潔服務。我們非常重視每位客人的意見,您的反饋對我們改進服務有着重要意義。希望未來還有機會為您提供更好的入住體驗。再次感謝您的理解與支持。謝謝!HOTEL M's EST KYOTO STATION SOUTHFront Desk
Vieraskäyttäjä
Superior Queen -huone
Majoittunut 9. 2024
Pariskunnat
1 arvostelu
10/10
Ylivertainen
Lähetetty 10.10.2024
Good location, near to train station. Easy to walk from train station. Recommend.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for staying at HOTEL M's EST KYOTO STATION SOUTH and sharing your kind feedback.We are delighted to hear that you found our location convenient and easy to access from the train station. Your recommendation means a lot to us, and we look forward to welcoming you again in the future.Thank you!HOTEL M's EST KYOTO STATION SOUTHFront Desk
Majoituspaikan vastaus: 尊敬的客人,您好!感謝您入住 HOTEL M's EST KYOTO STATION SOUTH,並分享您的寶貴意見。我們很高興聽到您對酒店位置的便利性以及員工的友好服務表示滿意。對於您提到的床單問題,我們深感抱歉,這絕不是我們期望的標準,我們會加強清潔和檢查工作,確保為每位客人提供更加完美的入住體驗。感謝您的推薦,期待您下次再次光臨!謝謝!HOTEL M's EST KYOTO STATION SOUTHFront Desk