wtxvolunteer41
24. huhtikuuta 2024
We stayed there to attend event in Austin, and got a two room suite, as we had our adult son staying with us. ACCESS: *While this is not the fault of the property, it was hard to get to while going southbound on I-35, as we had to go through a neighborhood to get to it, due to the road design. OUTSIDE: *The parking lot was falling apart, and there was exposed rebar. INSIDE HOTEL: *The halls were dirty. BATHROOM ISSUES: *No bathroom mirror *The door from the hall into the bathroom would not secure. *Had to fight with the tub drain to keep it open, so the shower would not fill up with water. *There were only a couple towels and no washcloths *There were no toiletries. ROOM: *Room mirror was not mounted and just leaning against the wall. *Found long hairs on the couch, that were definitely not ours. UPON LEAVING: We informed the desk clerk when about the problems, who wrote them down, but seemed like they were not really concerned.. When I advised that there was no bathroom mirror, they responded “yeah, we know”……..so why would you rent a room like that. The next night, we were in San Antonio and stayed at a similar property, that we have stay at regularly, and the difference was IMMENSE, and not comparable.
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