Kvareli Lake Resort

Буду как обычно краток. Плюсы: Расположение - прям в озера и рядом нет больше отелей ) Вид на озеро и на горы пушка. Хороший персонал - всегда готовы помочь и нареканий нет никаких вообще. Бесплатные велосипеды - и кстати в очень неплохом состоянии (в основном в отелях они ушатанные, но здесь прям норм. Демократичные цены - особенно если брать во внимание, то что до ближайшего магазина или ресторана 4-7км, мы ели и пили только в отеле. Минусы (или скорее пожелания): Пожалуйста, добавьте хинкали в меню, очень хотелось хинкали, а их нет в меню ) Общее: так как были в середине января 2022, то постояльцев почти не было и в целом было скучно, было бы круто если бы по вечерам была бы живая музыка, или кино на проекторе показывали. Возможно что-то такое и есть в сезон, очень хочется сюда вернутся летом )

This was the first time for us to stay at Kvareli Lake Resort. We have been many times at other resorts like Lopota Lake, Radisson Tsinandali, Paragraph, that could be seen as competitors. Everything, from the start (customer service at the reservation request) to finish (customer service to check out and bringing luggage to our car) went great. What stood out during this stay (big positives) + Very friendly professionals at the restaurant, at the reception area, at the pool area and even the ones handling the email request for reservation + Superb breakfast (better than at Lopota Lake and Paragraph that are considered 5 stars) + Excellent spa area (pool and saunas) with stunning views - especially great for couples and families with kids + Beauty and serenity of the scenery + Big, clean, and modern room (much much better than at Lopota Lake Resort) +++ Value (for 25-50% of the price of Lopota or Radisson you get the same level of hotel and in many areas it even surpasses them) Things to improve: - The mattress was not on bar with Radisson or Paragraph (I could feel the metal springs pressing my spine even though I am not a heavy person at 170lbs/77kg) Overall, superb experience, and thank you to all the professional and friendly staff members. Would love to visit again, and I am sure we will.

A perfect retreat to find serenity and rejuvenate. Stunning views and delicious food make it a must-visit destination. Highly recommended for anyone seeking to escape the city's hustle and truly immerse themselves in nature's tranquility.

Wonderful hotel, very stylish, comfortable, in a quite corner of nature. There are 2 basins, sauna, massage (for extra pay), 2 restaurants with Georgian and European food with the best views on Alazani valley and the lake Kvareli. You can take anytime a pedal boat (catamaran) for free, play ping pong, pool etc. The breakfast was excellent, enormous choice of food.

We just stayed at the Kvareli Resort Hotel. It’s in a beautiful location with a well-thought-out and nicely done design. The rooms are comfortable, with a lovely view of the lake and a little view of the valley. BUT! Horrendous service and average food. We waited so long to get our food, then they brought tea, and we waited for dessert for at least 20-30 minutes, so the tea got cold already. I had to remind them about orders all the time. Most staff barely spoke English, and the kitchen was very slow, even though only a few tables were busy at the European restaurant. A lot of staff was rude as well. We decided to chill on the sofas in the bar area when the waiter approached us. Instead of being polite and offering us anything, he rudely demanded that we not put our SHOELESS legs on the sofa since it was the “restaurant area.” They must improve their service, food, and kitchen speed before calling themselves a restaurant. The girl at the reception was also very condescending. After checking out, we had to stay longer at the hotel, and we asked if we could get a massage at the spa. She looked us dead in the eyes and said there were no free masseuses without even checking the timetable Overall, we were disappointed with our stay. Initially, we considered Kvarelli Lake as our wedding location, but obviously, we changed our minds. I don’t recommend anyone do their wedding there unless they want it ruined.

So rude staff, the manner of speaking to guests is absolutely unacceptable. definitely will never come back. Staff should have lots of hospitality trainings before contacting with guests. Otherwise management might lose lots of money.