Residence Inn Kuwait City arvostelua

خدمة ممتازة و اهتمام في التفاصيل

非常好的體驗，特別是服務態度，nice nice nice，除了沒有喜歡的中國菜😂😂😂

This property location and provided amenities are good.

酒店整體不錯，提供免費接機服務。 酒店的餐廳出品也還行。 我在攜程購買的是帶全餐的，但不知道是哪個環節出問題了，酒店那邊説多次確認都是衹有早餐。 最後是攜程出方案説我在酒店的餐飲消費攜程全額報銷，實際上報銷也非常方便，我把消費憑證給了攜程就立刻到賬了

Great hotel, super friendly staff, great breakfast, clean rooms and convenient location.

We experienced the best New Year eve buffet. Their table set up was top-notch and it was coupled with amazing service by the staff. The price was super worth it as it was jam packed with lots of fun including a midnight cake slicing and guest raffle draw entertainment. The array of scrumptious food buffet made our night extra special. Perfect way to celebrate New Year! Indeed we will come back again.

Just wanted to drop a note to say how impressed and overwhelmed I was with your service team. They were so great and kind. Ms nidhi, bipesh and others I honestly don’t remember the names of all but I am so great full and extremely happy with their efficiency and kindness. Thank you so much for making my wife’s birthday special. See you next time. Just a small note it would have been so nice if there is pool in the hotel because my daughter she love to swim even it’s winter.

Excellent stay. All of the staff were polite and helpful. Property was in great condition. Room was clean. Breakfast was excelkent.

Nice experience and every thing is excellent and lovely stuff 💐All the best

Check in is too late at 4pm.

I would like to make a formal compliant here We paid for our 3 King Bed room a week in advance, before we booked we called the hotel and asked if they would keep our room if we check in late. The hotel said "of course they would keep for us since we already paid". But once we arrived the early morning, we got told all 3 of our King Bed Room were given to someone else. [First promise broke] Then Hotel said we can come back 2 hours later, they would give back us smoking-allowed King Bed Rooms with good view on high floors. When we came back, they only offered room on 10th floor, which is medium height only, and are smoking free rooms [Promise broke agian] During the whole conversation, we disucussed respectively with two receptions and one duty manager, we have never heard of any sort of appologies. What they kept saying are : 1. We understand your feeling (with a fake smile) 2. Do you know now is GCC summit? We have high occupation rate (is it the reason you can break your contract?) 3. It is not your fault ( This is the most hilarious sentence that they kept saying, feels like it is my fault) This is not Marriot Standard nor any decent hotel standard, very disappointed!

Excellent experience Excellent place to stay in Kuwait!

Nice hotel with a great view of the Kuwait towers Nice hotel. Pretty close to a lot of the main attractions. Very friendly staff.

I didn’t expect the hotel to be this good, if you are here for business or even with family and you need a place to stay I would definitely recommend this hotel. The location is perfect. There is a view on the Kuwait towers and the sea. It is close to the hotspot areas like Salmiya. The furniture of the hotel is brand new. It is a very clean hotel and the rooms are very spacious. The staff are very professional and very friendly. Keep in mind that there are not many stores around, but there is a grocery store nearby for essentials and also there is a pharmacy at the walking distance .